Prepare agent deployment on a non-persistent virtual desktop infrastructure machine

task brazil Updated Sep 10, 2026 1 min read npvdi-agent-instance-prep.md

Configure the preliminary settings on an instance to enable using the agent with a non-persistent virtual desktop infrastructure machine (NPVDI) machine. NPVDI agents gather data more quickly than traditional agents not enabled for an NPVDI.

Before you begin

Role required: agent_client_collector_admin

About this task

Configurations are set on a ServiceNow instance.

Note: These configurations need to be set only once per VDI setup. You can deploy multiple VDI agents on a single setup.

Procedure

Create a registration key marked for light registration.
1. Navigate to All > System definition > Tables.
2. Access the sn_agent_registration_key table.
3. Select New to create a new registration key.
4. Set light_registration to true.
Add the static policies you want the VDI agent to run.
1. Navigate to All > Agent Client Collector > Configuration > VDI policies.
2. Select New.
3. Select the policies to be added as a VDI policy in the VDI policy field.
  
  The available policies are published, non-proxy policies.
4. Select Submit.
Add configuration files to the agent.
1. Navigate to All > Agent Client Collector > Configuration > VDI configuration files.
2. Select New.
3. Select the configuration files to be added to the agent in the Configuration file field.
  
  Configuration files that aren't mapped to a check or policy are added to the agent.
4. Select Submit.
Grant the user the role of agent_client_collector_user_rest.

These credentials are used when enabling an NPVDI agent.

What to do next

Enable an agent to run as an NPVDI agent, as described in Enable a non-persistent virtual desktop infrastructure agent.

Parent Topic:Deploying Agent Client Collector on servers

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---
title: Prepare agent deployment on a non-persistent virtual desktop infrastructure machine
description: Configure the preliminary settings on an instance to enable using the agent with a non-persistent virtual desktop infrastructure machine \(NPVDI\) machine. NPVDI agents gather data more quickly than traditional agents not enabled for an NPVDI.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/agent-client-collector/npvdi-agent-instance-prep.html
release: brazil
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ACC deployment - servers, Configuring Agent Client Collector, Agent Client Collector, IT Operations Management]
---

# Prepare agent deployment on a non-persistent virtual desktop infrastructure machine

Configure the preliminary settings on an instance to enable using the agent with a non-persistent virtual desktop infrastructure machine \(NPVDI\) machine. NPVDI agents gather data more quickly than traditional agents not enabled for an NPVDI.

## Before you begin

Role required: agent\_client\_collector\_admin

## About this task

Configurations are set on a ServiceNow instance.

**Note:** These configurations need to be set only once per VDI setup. You can deploy multiple VDI agents on a single setup.

## Procedure

1. Create a registration key marked for light registration.

1. Navigate to **All** &gt; **System definition** &gt; **Tables**.

2. Access the **sn\_agent\_registration\_key** table.

3. Select **New** to create a new registration key.

4. Set **light\_registration** to **true**.

2. Add the static policies you want the VDI agent to run.

1. Navigate to **All** &gt; **Agent Client Collector** &gt; **Configuration** &gt; **VDI policies**.

2. Select **New**.

3. Select the policies to be added as a VDI policy in the **VDI policy** field.

The available policies are published, non-proxy policies.

4. Select **Submit**.

3. Add configuration files to the agent.

1. Navigate to **All** &gt; **Agent Client Collector** &gt; **Configuration** &gt; **VDI configuration files**.

2. Select **New**.

3. Select the configuration files to be added to the agent in the **Configuration file** field.

Configuration files that aren't mapped to a check or policy are added to the agent.

4. Select **Submit**.

4. Grant the user the role of **agent\_client\_collector\_user\_rest**.

These credentials are used when enabling an NPVDI agent.

## What to do next

Enable an agent to run as an NPVDI agent, as described in [Enable a non-persistent virtual desktop infrastructure agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/enable-npvdi-agent.md).

**Parent Topic:**[Deploying Agent Client Collector on servers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/acc-server-deployment.md)