Revoke Agent Client Collector certificates
Stop communication between the agent and ITOM cloud services by removing an Agent Client Collector certificate. For example, there might be a security breach due to which you want to stop communication by revoking the agent's certificate.
Before you begin
Role required: agent_client_collector_admin
Procedure
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Navigate to All > Agent Client Collector > Agents.
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Select the agent for which you want to revoke the certificate.
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Select the Revoke Agent Certificate button.
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Select the reason for certificate revocation.
For a list and explanation of the available revocation reasons, see Agent Client Collector certificate revocation reasons.
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Select OK.
The agent's certificate is revoked and the ITOM cloud services layer has its certificate revocation list (CRL) updated.
Result
Communication between the agent and ITOM cloud services is stopped.
Parent Topic:Agent Client Collector certificates
Related topics
---
title: Revoke Agent Client Collector certificates
description: Stop communication between the agent and ITOM cloud services by removing an Agent Client Collector certificate. For example, there might be a security breach due to which you want to stop communication by revoking the agent's certificate.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/agent-client-collector/revoke-agent-certificate.html
release: brazil
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ACC certificates, ACC deployment - shared between servers and endpoints, Configuring Agent Client Collector, Agent Client Collector, IT Operations Management]
---
# Revoke Agent Client Collector certificates
Stop communication between the agent and ITOM cloud services by removing an Agent Client Collector certificate. For example, there might be a security breach due to which you want to stop communication by revoking the agent's certificate.
## Before you begin
Role required: agent\_client\_collector\_admin
## Procedure
1. Navigate to **All** > **Agent Client Collector** > **Agents**.
2. Select the agent for which you want to revoke the certificate.
3. Select the **Revoke Agent Certificate** button.
4. Select the reason for certificate revocation.
For a list and explanation of the available revocation reasons, see [Agent Client Collector certificate revocation reasons](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/certificate-revocation-reasons.md).
5. Select **OK**.
The agent's certificate is revoked and the ITOM cloud services layer has its certificate revocation list \(CRL\) updated.
## Result
Communication between the agent and ITOM cloud services is stopped.
**Parent Topic:**[Agent Client Collector certificates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/acc-certificates.md)
**Related topics**
[Add a self-signed certificate to the OS truststore](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/add-certificate-trust-store.md)
| title | Revoke Agent Client Collector certificates |
| description | Stop communication between the agent and ITOM cloud services by removing an Agent Client Collector certificate. For example, there might be a security breach due to which you want to stop communication by revoking the agent's certificate. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/agent-client-collector/revoke-agent-certificate.html |
| release | brazil |
| product | Agent Client Collector |
| classification | agent-client-collector |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ACC certificatesACC deployment - shared between servers and endpointsConfiguring Agent Client CollectorAgent Client CollectorIT Operations Management |