Components installed with LEAP
reference brazil Updated Sep 10, 2026 2 min read components-installed-with-aiops-leap.md
Several types of components are installed with activation of the plugin, including tables, user roles, and scheduled jobs.
Roles installed
|
Role title [name] |
Description |
|---|---|
|
LEAP admin [sn_itom_leap.leap_admin] |
You have full control over LEAP capabilities, including the following:
|
|
LEAP viewer [sn_itom_leap.leap_viewer] |
You can access and view data related to LEAP, including tables, the workspace, and problems originating from AOs. |
|
LEAP agent [sn_itom_leap.leap_agent] |
You can access the LEAP menu from the Service Operations Workspace (SOW) and trigger LEAP executions directly from within SOW. |
| Scheduled job | Description |
|---|---|
| Populate Record Metrics Aggregate Records | Runs once per day to populate the LEAP aggregate metrics table by time periods. |
| Update Record Metrics Table with Calculated Metrics | Runs daily to calculate and update the records in the LEAP Record Metrics table for all the records where the metrics haven't been calculated yet. |
| GAF- Run Offline Flow | Runs monthly to group the tasks using the task data provided in the skill configuration while activating the LEAP skill. |
Tables installed
| Table | Description |
|---|---|
| LEAP aggregate metrics | Contains metrics, like cost savings, time savings, and record count, for each time period. This data is used in the LEAP report page in the workspace. |
| LEAP feedback | Stores the feedback given by the agent to the playbooks that are run to fix the tasks. |
| LEAP GAF mapping | Maintains a map between the GAF groups and the published LEAP instances to retain information in the subsequent GAF clustering runs. |
| LEAP group | Stores the LEAP group details, like group description, resolution steps, and whether the LEAP is automated or not. |
| LEAP group ranking | Maintains data, like business impact, projected cost savings, problem record, and status, that is used in the Automation Opportunities page of the workspace. |
| LEAP properties | Sets custom values to the properties that are used in LEAP. |
| LEAP job tracker | Maintains the status of background jobs init, grouping, processing, and completion phases. |
| LEAP outcome snapshot | Maintains snapshots of automation outcomes generated by AI or edited by users. |
| LEAP Integration Project | Maintains record of integration projects that organize LEAP functionality and properties. |
| LEAP record metrics | Maintains data that's used in the Published LEAP page in the workspace. It contains calculated data, like time saved, tickets resolved, and rating trend. |
| LEAP missed opportunity | Maintains record of missed automation opportunity artifact creation of type; resolution steps, kb article, or playbook. |
| LEAP group strategy | Maintains the strategic data for automation opportunities, including the association of records and GAF group. |
| LEAP Hierarchical job | Records hierarchical job execution status with GAF group associations. |
| LEAP Ansible Agent status | Records Ansible agent execution and conversation status for playbook runs. |
| LEAP Ansible Step Mapping | Maintains record of the step to job mapping performed by LEAP. |
| Discovered Job Catalog | Maintains record of discovered Ansible jobs and their associations with automation opportunities. |
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--- title: Components installed with LEAP description: Several types of components are installed with activation of the plugin, including tables, user roles, and scheduled jobs. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-operations-management/aiops-leap-learning-enhanced-automation-playbooks/components-installed-with-aiops-leap.html release: brazil product: AIOps LEAP \(Learning-Enhanced Automation Playbooks\) classification: aiops-leap-learning-enhanced-automation-playbooks topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Reference, Learning Enhanced Automation Platform \(LEAP\), ITOM Visibility, IT Operations Management] --- # Components installed with LEAP Several types of components are installed with activation of the plugin, including tables, user roles, and scheduled jobs. ## Roles installed <table id="table_rz5_1pw_cfc"><thead><tr><th> Role title \[name\] </th><th> Description </th></tr></thead><tbody><tr><td> LEAP admin \[sn\_itom\_leap.leap\_admin\] </td><td> You have full control over LEAP capabilities, including the following: - Turn features on and off - Execute scheduled jobs - Manage LEAP tables and the LEAP Workspace - Generate and update resolution steps - Create and view problems and generate LEAP playbooks from automation opportunities \(AO\) </td></tr><tr><td> LEAP viewer \[sn\_itom\_leap.leap\_viewer\] </td><td> You can access and view data related to LEAP, including tables, the workspace, and problems originating from AOs. </td></tr><tr><td> LEAP agent \[sn\_itom\_leap.leap\_agent\] </td><td> You can access the LEAP menu from the Service Operations Workspace \(SOW\) and trigger LEAP executions directly from within SOW. </td></tr></tbody> </table>## Scheduled jobs installed |Scheduled job|Description| |-------------|-----------| |Populate Record Metrics Aggregate Records|Runs once per day to populate the LEAP aggregate metrics table by time periods.| |Update Record Metrics Table with Calculated Metrics|Runs daily to calculate and update the records in the LEAP Record Metrics table for all the records where the metrics haven't been calculated yet.| |GAF- Run Offline Flow|Runs monthly to group the tasks using the task data provided in the skill configuration while activating the LEAP skill.| ## Tables installed |Table|Description| |-----|-----------| |LEAP aggregate metrics|Contains metrics, like cost savings, time savings, and record count, for each time period. This data is used in the LEAP report page in the workspace.| |LEAP feedback|Stores the feedback given by the agent to the playbooks that are run to fix the tasks.| |LEAP GAF mapping|Maintains a map between the GAF groups and the published LEAP instances to retain information in the subsequent GAF clustering runs.| |LEAP group|Stores the LEAP group details, like group description, resolution steps, and whether the LEAP is automated or not.| |LEAP group ranking|Maintains data, like business impact, projected cost savings, problem record, and status, that is used in the Automation Opportunities page of the workspace.| |LEAP properties|Sets custom values to the properties that are used in LEAP.| |LEAP job tracker|Maintains the status of background jobs init, grouping, processing, and completion phases.| |LEAP outcome snapshot|Maintains snapshots of automation outcomes generated by AI or edited by users.| |LEAP Integration Project|Maintains record of integration projects that organize LEAP functionality and properties.| |LEAP record metrics|Maintains data that's used in the Published LEAP page in the workspace. It contains calculated data, like time saved, tickets resolved, and rating trend.| |LEAP missed opportunity|Maintains record of missed automation opportunity artifact creation of type; resolution steps, kb article, or playbook.| |LEAP group strategy|Maintains the strategic data for automation opportunities, including the association of records and GAF group.| |LEAP Hierarchical job|Records hierarchical job execution status with GAF group associations.| |LEAP Ansible Agent status|Records Ansible agent execution and conversation status for playbook runs.| |LEAP Ansible Step Mapping|Maintains record of the step to job mapping performed by LEAP.| |Discovered Job Catalog|Maintains record of discovered Ansible jobs and their associations with automation opportunities.|
| title | Components installed with LEAP |
| description | Several types of components are installed with activation of the plugin, including tables, user roles, and scheduled jobs. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/aiops-leap-learning-enhanced-automation-playbooks/components-installed-with-aiops-leap.html |
| release | brazil |
| product | AIOps LEAP \(Learning-Enhanced Automation Playbooks\) |
| classification | aiops-leap-learning-enhanced-automation-playbooks |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | ReferenceLearning Enhanced Automation Platform \(LEAP\)ITOM VisibilityIT Operations Management |