Configure Ansible automation integration

task brazil Updated Jan 7, 2025 1 min read configure-ansible-automation-integration.md
Raw file servicenow.com

Connect LEAP to Ansible Automation Platform so the Ansible Discovery and Execution Agents can automatically identify job templates and launch them during incident remediation.

Before you begin

Confirm that you have the following components installed and configured:

  • LEAP application activated

  • Ansible Automation Platform with MCP Server Console configured

    The MCP Server is the middle ware component that helps communication between LEAP and Ansible Automation Platform.

  • Network connectivity between ServiceNow and Ansible Automation Platform

  • API token for the MCP Server Console

Role required: sn_itom_leap.leap_admin

About this task

The Ansible Automation integration requires configuration of the MCP Server Console connection and agent to enable communication between LEAP and Ansible Automation Platform.

For more details about the integration, select Help on the Connectors page, and then select Learn more to open the LEAP and Ansible MCP server guide.

Procedure

  1. On the LEAP homepage, navigate to Settings, and selectConnectors > ..

    Note:

    Another way to start this configuration is by selecting Connect in the Ansible connection banner on the LEAP homepage.

    [Omitted image "ansible-connector-leap-settings.png"] Alt text: Ansible connector in LEAP settings

  2. Select Connect if Ansible Automation is not connected to LEAP.

  3. Configure the Ansible MCP Server Console connection by completing these fields:

    Field Description
    MCP Server URL The URL of the Ansible MCP Server Console endpoint.
    Authentication Method API key authentication method.
  4. In the Token field, enter the API token used for authentication.

  5. Assign the required roles to users who will work with Ansible integration:

    • sn_itom_leap.leap_admin = For LEAP administrators who configure step-to-job mappings
    • sn_itom_leap.leap_agent = For incident responders who execute Ansible automations
  6. Select Save to apply the configuration.

Result

After you configure the Ansible Automation Integration, the Ansible discovery agent analyzes automation opportunities and identifies relevant job templates. When resolution steps are generated for a critical automation opportunity, the Ansible agent is triggered which launches mapped automation for incident remediation.

The configured connection appears in the Connectors table on the LEAP settings page.

Keywords Ansible integrationconfigurationMCP serverautomation
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