Reactivate a cloud account

---
title: Reactivate a cloud account
description: Reactivate an account that was previously suspended if there is a need retrieve the account. After reactivating an account, the account status changes from suspended to active. Only Cloud Account Management managed accounts can be reactivated.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/cloud-account-management/reactivate-account.html
release: brazil
product: Cloud Account Management
classification: cloud-account-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing cloud accounts, Use, Cloud Account Management, ITOM Cloud Accelerate, IT Operations Management]
---

# Reactivate a cloud account

Reactivate an account that was previously suspended if there is a need retrieve the account. After reactivating an account, the account status changes from suspended to active. Only Cloud Account Management managed accounts can be reactivated.

## About this task

Only an admin or account owner can view the reactivated account.

## Before you begin

A suspend profile must exist for an account to be reactivated. For more details, see [Set up suspension of an AWS account using service control policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/cloud-account-management/configure-suspension-policy.md).

**Parent Topic:**[Managing cloud accounts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/cloud-account-management/managing-an-account.md)