Update cloud account details

task brazil Updated Sep 10, 2026 1 min read update-account-ownership.md

Raw file servicenow.com

Keep account details up to date so you can identify and resolve policy violations effectively.

Before you begin

Role required: sn_itom_cam.cw_admin

Procedure

Navigate to All > Cloud Workspace > Manage and Configure > Cloud accounts > Accounts.
Select an account.

The Overview tab displays General details, Ownership details, and Certification details.

Update account information in the Account details section if necessary.

Select the Edit icon ([Omitted image "edit-icon-workspace.png"] Alt text: edit icon).

Update the information.

Fields	Description
Cost center	Cost center name to associate with this account.
Business unit	Business unit name to associate with this account.
Application service	The project or application to associate with this account.
Department	Department name to associate with this account.

Select the save icon.

Update the account owner details in the People responsible for the account section if necessary.
1. Select the Edit icon ([Omitted image "edit-icon-workspace.png"] Alt text: Edit icon).
2. Select the account owner from the Account Owner from the drop-down list.
3. Select the primary teams from thePrimary Teams drop-down list.
4. Select the secondary teams from theSecondary Teams drop-down list.
Propagate the name change to associated cloud assets or stop propagation.
- Propagate the owner information to the cloud account and all associated CIs directly linked to the cloud account, overriding any existing owner information, by selecting the Propagate Ownership to Cloud Assets check-box.
  
  Associated CIs include items like S3 bucket or VM. CIs not directly linked to the cloud account include things like Azure Availability Zones.
- To remove future propagation of the owner information, clear the Propagate Ownership to Cloud Assets check-box.
  
  The owner name is no longer assigned to newly associated CIs but is retained for the existing ones.
Note:

If you have a large number of CIs, the propagation might take some time and changes might not be reflected immediately. You can check the progress by accessing the sn_itom_cam_subscription_account_batch_job_list table and checking the status of "owner_name" jobs listed in the Parameters column.
Select the Save icon ([Omitted image "save-icon-workspace.png"] Alt text: save icon).

Parent Topic:Managing cloud accounts

Keywords Cloud Workspace Account DetailsCloud Workspace Ownership

76 lines · 3.4 KB Wrap lines

---
title: Update cloud account details
description: Keep account details up to date so you can identify and resolve policy violations effectively.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/cloud-account-management/update-account-ownership.html
release: brazil
product: Cloud Account Management
classification: cloud-account-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Cloud Workspace Account Details, Cloud Workspace Ownership]
breadcrumb: [Managing cloud accounts, Use, Cloud Account Management, ITOM Cloud Accelerate, IT Operations Management]
---

# Update cloud account details

Keep account details up to date so you can identify and resolve policy violations effectively.

## Before you begin

Role required: sn\_itom\_cam.cw\_admin

## Procedure

1. Navigate to **All** &gt; **Cloud Workspace** &gt; **Manage and Configure** &gt; **Cloud accounts** &gt; **Accounts**.

2. Select an account.

The **Overview** tab displays General details, Ownership details, and Certification details.

3. Update account information in the **Account details** section if necessary.

1. Select the Edit icon \(\[Omitted image "edit-icon-workspace.png"\] Alt text: edit icon\).

2. Update the information.

|Fields|Description|
|------|-----------|
|Cost center|Cost center name to associate with this account.|
|Business unit|Business unit name to associate with this account.|
|Application service|The project or application to associate with this account.|
|Department|Department name to associate with this account.|

3. Select the save icon.

4. Update the account owner details in the **People responsible for the account** section if necessary.

1. Select the Edit icon \(\[Omitted image "edit-icon-workspace.png"\] Alt text: Edit icon\).

2. Select the account owner from the **Account Owner** from the drop-down list.

3. Select the primary teams from the**Primary Teams** drop-down list.

4. Select the secondary teams from the**Secondary Teams** drop-down list.

5. Propagate the name change to associated cloud assets or stop propagation.

- Propagate the owner information to the cloud account and all associated CIs directly linked to the cloud account, overriding any existing owner information, by selecting the **Propagate Ownership to Cloud Assets** check-box.

Associated CIs include items like S3 bucket or VM. CIs not directly linked to the cloud account include things like Azure Availability Zones.

- To remove future propagation of the owner information, clear the **Propagate Ownership to Cloud Assets** check-box.

The owner name is no longer assigned to newly associated CIs but is retained for the existing ones.

**Note:**

If you have a large number of CIs, the propagation might take some time and changes might not be reflected immediately. You can check the progress by accessing the sn\_itom\_cam\_subscription\_account\_batch\_job\_list table and checking the status of "owner\_name" jobs listed in the **Parameters** column.

6. Select the Save icon \(\[Omitted image "save-icon-workspace.png"\] Alt text: save icon\).

**Parent Topic:**[Managing cloud accounts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/cloud-account-management/managing-an-account.md)