Open the Cloud Orchestration Trail
task brazil Updated Sep 10, 2026 1 min read open-cloud-orch-api-trail.md
Open the Cloud Orchestration Trail to debug and troubleshoot issues like a failed policy or failed Discovery of cloud resources.
Before you begin
Role required: sn_cmp.cloud_operator or sn_cmp.cloud_admin
Procedure
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In the Cloud Admin Portal, navigate to Operate > Trails.
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On the Cloud Orchestration Trail tab, filter and sort the list of Orchestration API Trail records as needed.
If you are looking for something like a failed Discovery, filter the list so the Level column shows only entries with Error.
-
Click a link in the Created column to open the Orchestration API Trail record.
-
In the CAPI Trail Logs related list, open the log record that displays the information you want.
For example, open route_error or error_detail to debug a failed operation.
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---
title: Open the Cloud Orchestration Trail
description: Open the Cloud Orchestration Trail to debug and troubleshoot issues like a failed policy or failed Discovery of cloud resources.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/cloud-configuration-governance/open-cloud-orch-api-trail.html
release: brazil
product: Cloud Configuration Governance
classification: cloud-configuration-governance
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [The Cloud Orchestration Trail, Troubleshooting tools for Cloud Provisioning and Governance, Cloud Provisioning and Governance administration guide, Cloud Provisioning and Governance, ITOM Cloud Accelerate, IT Operations Management]
---
# Open the Cloud Orchestration Trail
Open the Cloud Orchestration Trail to debug and troubleshoot issues like a failed policy or failed Discovery of cloud resources.
## Before you begin
Role required: sn\_cmp.cloud\_operator or sn\_cmp.cloud\_admin
## Procedure
1. In the Cloud Admin Portal, navigate to **Operate** > **Trails**.
2. On the **Cloud Orchestration Trail** tab, filter and sort the list of Orchestration API Trail records as needed.
If you are looking for something like a failed Discovery, filter the list so the **Level** column shows only entries with **Error**.
3. Click a link in the **Created** column to open the Orchestration API Trail record.
4. In the CAPI Trail Logs related list, open the log record that displays the information you want.
For example, open **route\_error** or **error\_detail** to debug a failed operation.
| title | Open the Cloud Orchestration Trail |
| description | Open the Cloud Orchestration Trail to debug and troubleshoot issues like a failed policy or failed Discovery of cloud resources. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/cloud-configuration-governance/open-cloud-orch-api-trail.html |
| release | brazil |
| product | Cloud Configuration Governance |
| classification | cloud-configuration-governance |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | The Cloud Orchestration TrailTroubleshooting tools for Cloud Provisioning and GovernanceCloud Provisioning and Governance administration guideCloud Provisioning and GovernanceITOM Cloud AccelerateIT Operations Management |