Set up cloud accounts for VMware
A cloud account is the logical representation in Cloud Provisioning and Governance of all or part of your managed cloud infrastructure. A cloud account can include multiple service accounts — even service accounts from different providers. For each service account, you specify which datacenters to include in the cloud account.
Before you begin
Role required: sn_cmp.cloud_admin
About this task
See Cloud accounts for detailed information.
Procedure
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In the Cloud Admin Portal, navigate to Manage > Cloud Accounts.
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Click New, enter a unique and meaningful Name and Description, and then select the cloud Provider for the account (VMware vCenter).
[Omitted image "create-cloud-account.png"] Alt text: Create a cloud account
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Click Next.
Based on the provider you select, the Service Account field is populated and a list of discovered datacenters appears. If no datacenters appear, click Discover Datacenters to find them. See Discover all datacenters in a service account on-demand for details.
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Select one or more datacenters to associate with the cloud account, click Save, and then close the popup.
The Cloud Account dashboard appears. The datacenters that you selected appear on the Datacenters tab.
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Click a datacenter.
The following lists appear:
- Resources: Cloud resources for the current datacenter. Run Discovery to populate the CMDB for the datacenter and populate the tab. See Discover all datacenters in a service account on-demand.
- Capacity Limits: Limits on virtual CPUs, virtual networks, storage volume size, and other services. Set capacity limits on user requests for resources
- Discovery Log: The process creates a log record for each action in an datacenter. Note:
If you are on a domain separated instance, only those events that are updated to the CMDB and belong to your domain are visible. Events create configuration items (CI) in the same domain as the cloud service account they are mapped to.
What to do next
Repeat the process to create additional cloud accounts as needed. Run Discovery and set capacity limits for each datacenter.
---
title: Set up cloud accounts for VMware
description: A cloud account is the logical representation in Cloud Provisioning and Governance of all or part of your managed cloud infrastructure. A cloud account can include multiple service accounts — even service accounts from different providers. For each service account, you specify which datacenters to include in the cloud account.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/cloud-configuration-governance/vmware-cloud-accts-cloud-mgt.html
release: brazil
product: Cloud Configuration Governance
classification: cloud-configuration-governance
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Day 1 setup guide for VMware on Cloud Provisioning and Governance, Cloud Provisioning and Governance, ITOM Cloud Accelerate, IT Operations Management]
---
# Set up cloud accounts for VMware
A cloud account is the logical representation in Cloud Provisioning and Governance of all or part of your managed cloud infrastructure. A cloud account can include multiple service accounts — even service accounts from different providers. For each service account, you specify which datacenters to include in the cloud account.
## Before you begin
Role required: sn\_cmp.cloud\_admin
## About this task
See [Cloud accounts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/cloud-configuration-governance/cloud-accounts.md) for detailed information.
## Procedure
1. In the Cloud Admin Portal, navigate to **Manage** > **Cloud Accounts**.
2. Click **New**, enter a unique and meaningful **Name** and **Description**, and then select the cloud **Provider** for the account \(VMware vCenter\).
\[Omitted image "create-cloud-account.png"\] Alt text: Create a cloud account
3. Click **Next**.
Based on the provider you select, the **Service Account** field is populated and a list of discovered datacenters appears. If no datacenters appear, click **Discover Datacenters** to find them. See [Discover all datacenters in a service account on-demand]() for details.
4. Select one or more datacenters to associate with the cloud account, click **Save**, and then close the popup.
The Cloud Account dashboard appears. The datacenters that you selected appear on the **Datacenters** tab.
5. Click a datacenter.
The following lists appear:
- **Resources**: Cloud resources for the current datacenter. Run Discovery to populate the CMDB for the datacenter and populate the tab. See [Discover all datacenters in a service account on-demand]().
- **Capacity Limits**: Limits on virtual CPUs, virtual networks, storage volume size, and other services. [Set capacity limits on user requests for resources]()
- **Discovery Log**: The process creates a log record for each action in an datacenter.
**Note:**
If you are on a domain separated instance, only those events that are updated to the CMDB and belong to your domain are visible. Events create configuration items \(CI\) in the same domain as the cloud service account they are mapped to.
## What to do next
Repeat the process to create additional cloud accounts as needed. Run Discovery and set capacity limits for each datacenter.
| title | Set up cloud accounts for VMware |
| description | A cloud account is the logical representation in Cloud Provisioning and Governance of all or part of your managed cloud infrastructure. A cloud account can include multiple service accounts — even service accounts from different providers. For each service account, you specify which datacenters to include in the cloud account. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/cloud-configuration-governance/vmware-cloud-accts-cloud-mgt.html |
| release | brazil |
| product | Cloud Configuration Governance |
| classification | cloud-configuration-governance |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Day 1 setup guide for VMware on Cloud Provisioning and GovernanceCloud Provisioning and GovernanceITOM Cloud AccelerateIT Operations Management |