Activate or deactivate alert rules
task brazil Updated Oct 23, 2026 1 min read activate-metric-rules.md
Activate or deactivate alert rules to control which conditions are monitored as your needs change.
Before you begin
Role required: sn_dex.admin
Procedure
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Navigate to Workspaces > Service Operations Workspace.
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In the primary navigation pane, select the DEX Administration icon ([Omitted image "icon-administration.png"] Alt text:).
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Select Configure on the Alert rules card.
The list of alert rules appears.
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On the Update alert rule page, select Name the rule.
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Under Rule status, use the Active toggle switch ([Omitted image "icon-toggle-button-enabled.png"] Alt text: Use the toggle switch to activate the alert rule.) to activate the rule.
To deactivate an active alert rule, turn off the toggle switch.
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Select Update.
Keywords activate alert rulesdeactivate alert rulesalert rule statusenable monitoring rulesdex alerts
43 lines · 1.5 KB
---
title: Activate or deactivate alert rules
description: Activate or deactivate alert rules to control which conditions are monitored as your needs change.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/digital-end-user-experience-dex/activate-metric-rules.html
release: brazil
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-10-23"
reading_time_minutes: 1
keywords: [activate alert rules, deactivate alert rules, alert rule status, enable monitoring rules, dex alerts]
breadcrumb: [Managing alert rules, Configure, Digital End-User Experience, IT Operations Management]
---
# Activate or deactivate alert rules
Activate or deactivate alert rules to control which conditions are monitored as your needs change.
## Before you begin
Role required: sn\_dex.admin
## Procedure
1. Navigate to **Workspaces** > **Service Operations Workspace**.
2. In the primary navigation pane, select the DEX Administration icon \(\[Omitted image "icon-administration.png"\] Alt text:\).
3. Select **Configure** on the Alert rules card.
The list of alert rules appears.
4. On the Update alert rule page, select **Name the rule**.
5. Under Rule status, use the **Active** toggle switch \(\[Omitted image "icon-toggle-button-enabled.png"\] Alt text: Use the toggle switch to activate the alert rule.\) to activate the rule.
To deactivate an active alert rule, turn off the toggle switch.
6. Select **Update**.
| title | Activate or deactivate alert rules |
| description | Activate or deactivate alert rules to control which conditions are monitored as your needs change. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/digital-end-user-experience-dex/activate-metric-rules.html |
| release | brazil |
| product | Digital End-User Experience \(DEX\) |
| classification | digital-end-user-experience-dex |
| topic_type | task |
| last_updated | 2026-10-23 |
| reading_time_minutes | 1 |
| keywords | activate alert rulesdeactivate alert rulesalert rule statusenable monitoring rulesdex alerts |
| breadcrumb | Managing alert rulesConfigureDigital End-User ExperienceIT Operations Management |