Components installed with Desktop Assistant

reference brazil Updated Sep 10, 2026 1 min read components-installed-with-desktop-assistant.md
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Several types of components are installed with activation of the Desktop Assistant [sn_dex_desktop] plugin, including user roles and tables.

Roles installed

Role title [name]

Contains roles

Description

Desktop Assistant administrator[sn_dex_desktop.admin]

sn_dex_desktop.user

Responsible for managing configurations and resolving any issues that may arise within the application.

Desktop Assistant user[sn_dex_desktop.user]

  • sn_incident_read
  • sn_change_read

Responsible for using Desktop Assistant. Users with this role can't configure any items within the application.

## Tables installed

Table

Description

Desktop Assistant[sn_dex_desktop_app]

Registry of the application. Administrators can go to this table to update the title of Desktop Assistant.

Desktop Assistant Card[sn_dex_desktop_app_card]

Records the card that is shown on Desktop Assistant. This is a base table for all card types.

Desktop Assistant Section[sn_dex_desktop_app_section]

Defines a section of the UI that acts as a container for the cards.

Desktop Assistant Tab[sn_dex_desktop_app_tab]

Defines different tabs that are present on the UI app, where each tab contains multiple sections.

Desktop Assistant App to Tab Mapping[sn_dex_desktop_app_to_tab_mapping]

Records a mapping between the application and its tabs.

Desktop Assistant Installation[sn_dex_desktop_exp]

Records information about installation and usage of the Desktop Assistant application.

Hyperlink Card[sn_dex_desktop_hyperlink_card]

Card type to define hyperlinks.

Records View Card[sn_dex_desktop_records_view_card]

Card type to define what records to view.

Record Creator Card[sn_dex_desktop_record_creator_card]

Card type to define record creator with intended fields.

Section to Card Mapping[sn_dex_desktop_section_to_card_mapping]

Specifies all the cards in the given section.

Tab to Section Mapping[sn_dex_desktop_tab_to_section_mapping]

Specifies all the sections within a page in a tab content.

**Parent Topic:**[DEX Desktop Assistant reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/digital-end-user-experience-dex/dex-desktop-experience-reference.md)
Keywords desktop assistant componentsdesktop assistant rolesdesktop assistant administrator roledesktop assistant user roledesktop assistant tablesdesktop assistant card tabledesktop assistant section tabledesktop assistant tab tabledesktop assistant installation table
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