Customize themes for Desktop Assistant

task brazil Updated Sep 10, 2026 2 min read customize-da-theme.md
Raw file servicenow.com

Customize themes for the Desktop Assistant application by applying available themes or modifying specific theme CSS variables to align with your organization's branding.

Before you begin

DEX Desktop Assistant [sn_dex_desktop] application must be installed. For more information, see Install Application and Device Health and Download and install Desktop Assistant.

Role required: sn_dex_desktop.admin

Procedure

  1. Navigate to All > Desktop Assistant > Configuration > Application.

  2. Customize the Desktop Assistant theme.

    Note: Employee Center (EC) Theme is the default theme applied for Desktop Assistant.

Method

Steps

Apply another available theme

  1. In the Desktop Assistant form, select the Lookup using list icon [Omitted image "icon-magnifying-glass-blue.png"] Alt text: in the Theme field.
  2. On the Themes page, select a theme from the themes list.

The selected theme is updated in the Theme field of the Desktop Assistant form.

  1. Select Update.

Customize the default theme by modifying specific CSS variables

  1. In the Desktop Assistant form, select the Preview this record icon [Omitted image "inc-preview-record.png"] Alt text: near the Theme field.
  2. In the preview dialog box, select Open Record.
  3. In the CSS variables section, modify the predefined variables in one of the following ways:
    • Direct value assignment: Assign values directly to the variables. For example, $sp-space—xl: 4px;
    • Indirect value assignment: Create a reference to an existing variable by assigning to a variable the value of another variable. For example, $badge-color: $text-white;
    • Calculated value assignment: Calculate a variable value and use the ceil () function to round up the value to the nearest whole number. For example, ceil(($font-size-base * 1.125)) // 18px;
  4. Select Update.

Customize a theme other than the default theme

  1. In the Desktop Assistant form, select the Lookup using list icon [Omitted image "icon-magnifying-glass-blue.png"] Alt text: in the Theme field.
  2. On the Themes page, select a theme from the themes list.

The selected theme is updated in the Theme field of the Desktop Assistant form.

  1. Select the Preview this record icon [Omitted image "inc-preview-record.png"] Alt text: near the Theme field.
  2. In the preview dialog box, select Open Record.
  3. In the CSS variables section, modify the predefined variables in one of the following ways:
    • Direct value assignment: Assign values directly to the variables. For example, $sp-space—xl: 4px;
    • Indirect value assignment: Create a reference to an existing variable by assigning to a variable the value of another variable. For example, $badge-color: $text-white;
    • Calculated value assignment: Calculate a variable value and use the ceil () function to round up the value to the nearest whole number. For example, ceil(($font-size-base * 1.125)) // 18px;
  4. Select Update.
For more information, see [Variables to customize a theme for Desktop Assistant](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/digital-end-user-experience-dex/da-theme-variables.md).
Search documentation
Search document titles and file paths on the brazil branch