Components installed with Digital Experience Score
Several types of components are installed with activation of the Digital Experience Score app, including tables and user roles.
Roles installed
|
Role title [name] |
Description |
Contains roles |
|---|---|---|
|
Dashboard Application Pages User [sn_dex_score.dashboard_application_pages_user] |
Can access only the application pages on the Digital Experience Score dashboard. |
None |
|
Dashboard Device Pages User [sn_dex_score.dashboard_device_pages_user] |
Can access only the device pages on the Digital Experience Score dashboard. |
None |
|
Dashboard User [sn_dex_score.dashboard_user] |
Can access the Digital Experience Score dashboard. |
sn_sow.sow_user |
|
Digital Workplace Leader [sn_dex_score.digital_workplace_leader] |
Can use the Digital Experience Score dashboard. Can configure the metric definition, DEX Score system properties, qualitative mapping for the metric scores, and survey configuration. |
|
|
Table |
Description |
|---|---|
|
DEX Score Hierarchy Weights [dex_score_hierarchy_weights] |
Stores the weights for health metrics, user sentiment experience metrics, and service experience metrics defined at the application experience, device experience, and overall DEX experience scoring levels. |
|
DEX Score Metric Definition [dex_score_metric_definition] |
Stores the metric definition with predefined values for the upper bound, lower bound, and other info. |
--- title: Components installed with Digital Experience Score description: Several types of components are installed with activation of the Digital Experience Score app, including tables and user roles. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-operations-management/digital-end-user-experience-dex/dexscr-installed-with-dex-score.html release: brazil product: Digital End-User Experience \(DEX\) classification: digital-end-user-experience-dex topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Digital Experience Score reference, Reference, Digital End-User Experience, IT Operations Management] --- # Components installed with Digital Experience Score Several types of components are installed with activation of the Digital Experience Score app, including tables and user roles. ## Roles installed <table id="table_ekr_sp5_lyb"><thead><tr><th> Role title \[name\] </th><th> Description </th><th> Contains roles </th></tr></thead><tbody><tr><td> Dashboard Application Pages User \[sn\_dex\_score.dashboard\_application\_pages\_user\] </td><td> Can access only the application pages on the Digital Experience Score dashboard. </td><td> None </td></tr><tr><td> Dashboard Device Pages User \[sn\_dex\_score.dashboard\_device\_pages\_user\] </td><td> Can access only the device pages on the Digital Experience Score dashboard. </td><td> None </td></tr><tr><td> Dashboard User \[sn\_dex\_score.dashboard\_user\] </td><td> Can access the Digital Experience Score dashboard. </td><td> sn\_sow.sow\_user </td></tr><tr><td> Digital Workplace Leader \[sn\_dex\_score.digital\_workplace\_leader\] </td><td> Can use the Digital Experience Score dashboard. Can configure the metric definition, DEX Score system properties, qualitative mapping for the metric scores, and survey configuration. </td><td> - sn\_dex\_score.dashboard\_user - sn\_dex\_feedbck\_sur.dex\_feedback\_survey\_admin - sn\_dex.user </td></tr></tbody> </table>## Tables installed <table id="table_ikr_sp5_lyb"><thead><tr><th> Table </th><th> Description </th></tr></thead><tbody><tr><td> DEX Score Hierarchy Weights \[dex\_score\_hierarchy\_weights\] </td><td> Stores the weights for health metrics, user sentiment experience metrics, and service experience metrics defined at the application experience, device experience, and overall DEX experience scoring levels. </td></tr><tr><td> DEX Score Metric Definition \[dex\_score\_metric\_definition\] </td><td> Stores the metric definition with predefined values for the upper bound, lower bound, and other info. </td></tr></tbody> </table>**Parent Topic:**[Digital Experience Score reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/digital-end-user-experience-dex/dexscr-dex-score-reference.md)
| title | Components installed with Digital Experience Score |
| description | Several types of components are installed with activation of the Digital Experience Score app, including tables and user roles. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/digital-end-user-experience-dex/dexscr-installed-with-dex-score.html |
| release | brazil |
| product | Digital End-User Experience \(DEX\) |
| classification | digital-end-user-experience-dex |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Digital Experience Score referenceReferenceDigital End-User ExperienceIT Operations Management |