Enable the DEX browser extension
Activate the DEX Chrome or Edge extension on your system to collect different operational or performance-based metrics for the web applications.
Before you begin
[Omitted video] Description: Enable DEX browser extension
Confirm that the DEX plugin (sn_dex) is installed.
Confirm that the browser versions are Google Chrome version 114 or later, and Microsoft Edge version 96 or later.
Note: DEX browser extension requires permission to read and change all your data on all websites.
Role required: none
Procedure
- Install the DEX browser extension for your browser.
|
Browser |
Steps |
|---|---|
|
Google Chrome |
|
|
Microsoft Edge |
|
The Google Chrome or Microsoft Edge extension is enabled by default, and when monitoring of the web applications begins, the collected metrics are sent to the ServiceNow instance.
What to do next
For the next setup task, see Onboard for DEX Application and Device Health.
--- title: Enable the DEX browser extension description: Activate the DEX Chrome or Edge extension on your system to collect different operational or performance-based metrics for the web applications. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-operations-management/digital-end-user-experience-dex/enable-dex-browser-extension.html release: brazil product: Digital End-User Experience \(DEX\) classification: digital-end-user-experience-dex topic_type: task last_updated: "2026-11-06" reading_time_minutes: 1 keywords: [enable browser extension, dex browser extension, chrome extension, edge extension, web application monitoring] breadcrumb: [Installing DEX on your local machine, Configure, Digital End-User Experience, IT Operations Management] --- # Enable the DEX browser extension Activate the DEX Chrome or Edge extension on your system to collect different operational or performance-based metrics for the web applications. ## Before you begin \[Omitted video\] Description: Enable DEX browser extension Confirm that the DEX plugin \(sn\_dex\) is installed. Confirm that the browser versions are Google Chrome version 114 or later, and Microsoft Edge version 96 or later. **Note:** DEX browser extension requires permission to read and change all your data on all websites. Role required: none ## Procedure 1. Install the DEX browser extension for your browser. <table id="choicetable_hcv_5qt_fgc"><thead><tr><th align="left" id="d557268e115"> Browser </th><th align="left" id="d557268e118"> Steps </th></tr></thead><tbody><tr><td id="d557268e124"> **Google Chrome** </td><td> 1. Navigate to [DEX Browser Extension](https://chrome.google.com/webstore/detail/dex-chrome-extension/egjklpkeefoaknigleepliepdbonpbec/related?hl=en&authuser=0). 2. Select **Add to Chrome**. 3. In the confirmation dialog box, select **Add extension**. </td></tr><tr><td id="d557268e160"> **Microsoft Edge** </td><td> 1. Navigate to [DEX Browser Extension](https://microsoftedge.microsoft.com/addons/detail/dex-browser-extension/ccbeoedagdladbpanngeahmefniefkpf). 2. Select **Get**. 3. In the confirmation dialog box, select **Add extension**. </td></tr></tbody> </table> ## Result The Google Chrome or Microsoft Edge extension is enabled by default, and when monitoring of the web applications begins, the collected metrics are sent to the ServiceNow instance. ## What to do next For the next setup task, see [Onboard for DEX Application and Device Health](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/digital-end-user-experience-dex/dex-onboarding.md).
| title | Enable the DEX browser extension |
| description | Activate the DEX Chrome or Edge extension on your system to collect different operational or performance-based metrics for the web applications. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/digital-end-user-experience-dex/enable-dex-browser-extension.html |
| release | brazil |
| product | Digital End-User Experience \(DEX\) |
| classification | digital-end-user-experience-dex |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| keywords | enable browser extensiondex browser extensionchrome extensionedge extensionweb application monitoring |
| breadcrumb | Installing DEX on your local machineConfigureDigital End-User ExperienceIT Operations Management |