Monitor or cancel remedial actions in DEX device page Playbook

---
title: Monitor or cancel remedial actions in DEX device page Playbook
description: Use the Playbook Experience to view current and past remedial actions and to monitor or cancel actions started from the device page Action library.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/digital-end-user-experience-dex/manage-devices-remedial-actions-playbook.html
release: brazil
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-10-23"
reading_time_minutes: 1
breadcrumb: [Creating DEX remedial actions, Configure, Digital End-User Experience, IT Operations Management]
---

# Monitor or cancel remedial actions in DEX device page Playbook

Use the Playbook Experience to view current and past remedial actions and to monitor or cancel actions started from the device page Action library.

## Before you begin

Role required: sn\_dex.engineer, sn\_dex.admin

## About this task

Remedial actions executed from the following sources are displayed in the playbook panel of the device page:

-   Action library within a DEX device page
-   Action library within an incident record associated with a DEX monitored device
-   DEX Self-service for employees
-   Proactive Engagement

Each action card in the playbook panel displays information such as the action name, source, status, start time, and name of user who initiated the action.

**Note:** You can only monitor current and past remedial actions and cancel ongoing actions run from the Action library on a device page.

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  Select the Devices icon \[Omitted image "icon-devices.png"\] Alt text:.

3.  On the Devices page, select the device to open the device page and view its details.

4.  Select the Playbook icon \[Omitted image "icon-playbook.png"\] Alt text: from the contextual side panel.

5.  Monitor actions with the status of New or In Progress by selecting **View Playbook** on the action card.

6.  Cancel an ongoing action by selecting **Cancel** on the action card.

7.  View the history of past remedial actions with the status of Completed, Canceled, or Failed.

    1.  Select the **History** tab.

    2.  To track stages of past actions initiated from the device page Action library, select **View Playbook** on an action card.