Trigger a full CI table resync for direct field population
Trigger the Populate Service Account and LDC IN CMDB scheduled job to reprocess all configuration item (CI) records. Configure the sn_itom_pattern.populate_saldc_full_resync system property when service accounts or logical datacenters have incorrect or corrupted values for a CI.
Before you begin
Verify that you have at least version 1.35.0 of Discovery and Service Mapping Patterns.
Role required: admin
About this task
The scheduled job normally processes only CI records created since its last run. Setting the sn_itom_pattern.populate_saldc_full_resync property to true configures the next job run to reprocess all CI records. The system automatically resets the property to false after the resync completes.
Procedure
-
In the navigation filter, enter
sys_properties.list. -
In the Name field, search for
sn_itom_pattern.populate_saldc_full_resync. -
Select the sn_itom_pattern.populate_saldc_full_resync property.
-
In the Value field, enter
true. -
Select Update.
What to do next
Wait for the next scheduled run of the Populate Service Account and LDC IN CMDB job, or execute it immediately. For more information, see Enable direct field population for query performance.
Parent Topic:Improved query performance with direct field population in CI tables
Related topics
Improved query performance with direct field population in CI tables
Enable direct field population for query performance
Set the Populate Service Account and LDC job stale threshold
--- title: Trigger a full CI table resync for direct field population description: Trigger the Populate Service Account and LDC IN CMDB scheduled job to reprocess all configuration item \(CI\) records. Configure the sn\_itom\_pattern.populate\_saldc\_full\_resync system property when service accounts or logical datacenters have incorrect or corrupted values for a CI. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-operations-management/discovery-and-service-mapping-patterns/configure-sa-ldc-full-resync.html release: brazil product: Discovery and Service Mapping Patterns classification: discovery-and-service-mapping-patterns topic_type: task last_updated: "2026-09-10" reading_time_minutes: 2 keywords: [PopulateSALDC, full resync, system property, service account, logical data center, CI tables, data inconsistency] breadcrumb: [Improved query performance with direct field population in CI tables, Discovery patterns used by ITOM Visibility, ITOM Visibility, IT Operations Management] --- # Trigger a full CI table resync for direct field population Trigger the **Populate Service Account and LDC IN CMDB** scheduled job to reprocess all configuration item \(CI\) records. Configure the **sn\_itom\_pattern.populate\_saldc\_full\_resync** system property when service accounts or logical datacenters have incorrect or corrupted values for a CI. ## Before you begin Verify that you have at least version 1.35.0 of Discovery and Service Mapping Patterns. Role required: admin ## About this task The scheduled job normally processes only CI records created since its last run. Setting the **sn\_itom\_pattern.populate\_saldc\_full\_resync** property to true configures the next job run to reprocess all CI records. The system automatically resets the property to false after the resync completes. ## Procedure 1. In the navigation filter, enter `sys_properties.list`. 2. In the **Name** field, search for `sn_itom_pattern.populate_saldc_full_resync`. 3. Select the **sn\_itom\_pattern.populate\_saldc\_full\_resync** property. 4. In the **Value** field, enter `true`. 5. Select **Update**. ## What to do next Wait for the next scheduled run of the **Populate Service Account and LDC IN CMDB** job, or execute it immediately. For more information, see [Enable direct field population for query performance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/discovery-and-service-mapping-patterns/populate-service-account-ldc-fields.md). **Parent Topic:**[Improved query performance with direct field population in CI tables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/discovery-and-service-mapping-patterns/query-service-account-ldc-fields.md) **Related topics** [Improved query performance with direct field population in CI tables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/discovery-and-service-mapping-patterns/query-service-account-ldc-fields.md) [Enable direct field population for query performance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/discovery-and-service-mapping-patterns/populate-service-account-ldc-fields.md) [Set the Populate Service Account and LDC job stale threshold](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/discovery-and-service-mapping-patterns/configure-sa-ldc-stale-days.md)
| title | Trigger a full CI table resync for direct field population |
| description | Trigger the Populate Service Account and LDC IN CMDB scheduled job to reprocess all configuration item \(CI\) records. Configure the sn\_itom\_pattern.populate\_saldc\_full\_resync system property when service accounts or logical datacenters have incorrect or corrupted values for a CI. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/discovery-and-service-mapping-patterns/configure-sa-ldc-full-resync.html |
| release | brazil |
| product | Discovery and Service Mapping Patterns |
| classification | discovery-and-service-mapping-patterns |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| keywords | PopulateSALDCfull resyncsystem propertyservice accountlogical data centerCI tablesdata inconsistency |
| breadcrumb | Improved query performance with direct field population in CI tablesDiscovery patterns used by ITOM VisibilityITOM VisibilityIT Operations Management |