Oracle Wallet authentication for database discovery

concept brazil Updated Sep 10, 2026 2 min read oracle-wallet-authentication.md
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With Oracle Wallet authentication, Discovery reads database credentials directly from the target server. This approach keeps credentials within the target environment instead of storing them on the ServiceNow AI Platform.

How Oracle Wallet authentication works

Oracle database discovery uses SQL queries that require database credentials to authenticate against the target Oracle instance. By default, Discovery uses applicative credentials, which uses a database username and password stored on the ServiceNow AI Platform. Oracle Wallet authentication is supported on UNIX and Windows as an alternative to applicative credentials.

Oracle Wallet stores credentials in a wallet on the target server. Discovery reads credentials from the wallet at runtime rather than passing them from the ServiceNow AI Platform. Credentials remain in the target environment and are managed through the native Oracle mechanism.

OS Minimum Visibility Content version Minimum Discovery and Service Mapping Patterns version Minimum Data Collection for Oracle Global Licensing and Advisory Services version
UNIX 6.32.0 1.31.0 1.12.0
Windows 6.35.0 1.35.1 1.13.0

For information on enabling Oracle Wallet authentication, see Enable Oracle Wallet authentication for discovery.

Supported discovery types

Oracle Wallet authentication is supported for the following Oracle database discovery types:

Parent Topic:Discovery patterns used by ITOM Visibility

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Keywords Oracle WalletOracle Database discoveryDiscovery credentials
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