Create service maps

task brazil Updated Mar 12, 2026 1 min read create-an-app-service-map-kva.md
Raw file servicenow.com

Create a service map that maps application services based on traffic between the workloads in Kubernetes using Istio or Linkerd service meshes or a ServiceNow DaemonSet.

Before you begin

You should first enable the Service Maps, by using Istio or Linkerd service meshes or a ServiceNow DaemonSet as part of the Kubernetes Visibility Agent (KVA) installation. For more information, see Enabling application service maps.

Role required: discovery_admin

About this task

Service maps created using this procedure map application services within a single Kubernetes cluster.

Procedure

  1. Navigate to All > Configuration > Kubernetes > Services in the navigation filter.

  2. Select New and fill in the fields on the form.

    Field Description
    Name Name of the Kubernetes service. If the service does not exist, the service map is created with the default name in the following format: Name@Namespace@Cluster Name. You can modify this name.
    Namespace Kubernetes namespace that the service belongs to.
    Selector Label selector used to identify the pods that the service routes traffic to.
    Kubernetes UID Unique identifier assigned to the Kubernetes service by the cluster.

    If the service for this CI root already exists, the message Service <service-name> already exists and has the same root CI. is displayed.

  3. Select Submit.

  4. Open the newly created Kubernetes service record.

  5. Select Create Service Map.

  6. View the map.

    1. Select Open in CMDB Workspace.

    2. In the CMDB workspace, select Open Map.

Result

The Service Map is created and is visible in the CMDB workspace.

Parent Topic:Enabling application service maps

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