Discovery Admin Workspace status details

concept brazil Updated Nov 6, 2026 4 min read daw-disco-status-details.md
Raw file servicenow.com

The Discovery Status Details page offers a summary of a discovery initiated from a schedule, detailing the devices identified, any errors encountered, and any anomalies found.

To access Discovery status details in Discovery Admin Workspace, navigate to Workspaces > Discovery Admin Workspace > Schedules > Discovery status.

Note: The capabilities described here are available starting with Discovery Admin Workspace v1.8.0. Specific version requirements are noted for individual features where applicable.

After selecting a discovery status from the table, the schedule header displays key information such as Discovery details, MID Server details, and anomaly severity.

[Omitted image "daw-status-details-schedule-header.png"] Alt text: Discovery schedule and status details display in the headers

Note: Starting with v1.10.0, the schedule header displays 'Quick Discovery' when the schedule is created using the Quick Discovery feature. Additionally, if the schedule associated with a run is deleted, the header no longer displays the schedule name.

The status header shows run-related details, including start and end times, the number of probes triggered and completed, and any anomalies detected.

Important: Anomaly information only displays when anomaly detection is enabled. For more information, see Discovery Admin Workspace Settings.

If the status is Active or Starting, selecting the Refresh icon ([Omitted image "daw-refresh-icon.png"]) updates the Started and Completed values in the header in real time.

Key features

  • Details

    The Details tab includes visualizations that provide detailed information about the Discovery status. The visualizations provide an overview of the schedule's performance and current status for IP-based, cloud-based, and certificate discoveries. Key metrics include devices and IPs discovered, cloud resources identified, certificates collected, and errors encountered during the run.

    Note: Certificate discovery is available in Discovery Admin Workspace starting with v1.20.0 and requires the Brazil, Australia, or Zurich release starting with Patch 8.

    Select the More Options icon ([Omitted image "icon-menu-sow.png"]), then select Refresh to refresh the data for each visualization in this section, or export the data as a CSV or Excel file.

Report title

Discovery type

Description

Errors

IP-based, Cloud-based, and Certificate

Displays the number of errors that were detected during the run.

Total Devices

IP-based

Displays the number of devices that were discovered during the run.

New Devices

Displays the number of new devices that were discovered during the run.

Total IPs

Displays the number of IP addresses that were discovered during the run.

Duplicate IPs

Displays the number of duplicate IP addresses that were discovered during the run.

Total Cloud Resources

Cloud-based

Displays the number of cloud resources that were discovered during the run.

Total Certificates

Certificate

Displays the number of certificates that were collected during the run.

Selecting an indicator reveals related information in a table. By default, detected errors display, sorted by priority. Each error card includes details such as the error title, severity, refined code, occurrence count, and error category. Selecting an error card or the **Occurrences** link opens the Error Details page, where you can view the root cause, remediation steps, and individual error instances. For more information, see [Discovery Admin Workspace Error Details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/discovery/daw-error-details.md).
For IP-based schedules, the **Total Devices**, **New Devices**, and **Duplicate IPs** tables provide additional details such as the Source, Classification probe, and Scan status. Selecting the **Source** hyperlink opens a page where you can view more information about the device, apply tags, and access the Discovery Log and ECC Queue details. Selecting the **Total IPs** indicator opens the Shazzam Summary table, where you can access details such as IP addresses, IP Range, and Network Range. To learn more about a specific item, select its hyperlink in the table.

For cloud-based schedules, selecting the **Total Cloud Resources** indicator reveals a bar chart that categorizes each discovered cloud resource by its CI type. Select the **More Options** icon \(\[Omitted image "icon-menu-sow.png"\]\) to refresh the data or export the chart as a CSV, JPEG, PNG, or Excel file.

For certificate discovery schedules, selecting the **Total Certificates** indicator reveals a table of certificates collected during the run. Select a hyperlink in the table to learn more about a specific certificate. Select the **More Options** icon \(\[Omitted image "icon-menu-sow.png"\]\) to refresh the data or export it as a CSV or Excel file.
  • Debugging

    The Debugging tab provides information about the Discovery Log and ECC Queue.

    Select the More Options icon ([Omitted image "icon-menu-sow.png"]), then select Refresh to refresh the data for each visualization in this section, or export the data as a CSV or Excel file.

    By default, the Discovery Log table displays information such as classification failures, CMDB updates, and authentication failures. A Discovery Log record is created for each action associated with a discovery status.

    Select the ECC Queue indicator to display entries in the ECC Queue. The entries show a connected flow of probe and sensor activity and the actual XML payload sent to or from an instance.

Keywords DiscoveryAdminWorkspace
Search documentation
Search document titles and file paths on the brazil branch