Configure a single queue for Cloud-based and IP-based events
task brazil Updated Sep 10, 2026 1 min read t_CombineCloudIPJobQueueEF.md
Configure Cloud-based and IP-based events to share a single queue, which helps reduce the impact of Discovery on app nodes.
Before you begin
Confirm the following:
- You're using Discovery Admin Workspace v1.9.0 or later.
- You're using the Xanadu Patch 9, Yokohama Patch 4, or later version of the ServiceNow AI Platform®.
- The discovery.use.event.processing system property is turned on. For more information, see Configure Discovery to use Event Framework.
Role required: discovery_admin
About this task
When using a single queue, Cloud Discovery jobs frequently have higher priority than IP-based Discovery jobs. Separating Cloud-based and IP-based job queues helps avoid interference between Discovery types. However, balancing Discovery throughput and instance impact involves trade-offs.
| Separate queues | Single queue |
|---|---|
| More worker threads, which means more database activity | Fewer worker threads, which means less database activity |
| More impact on jobs unrelated to Discovery | Less impact on jobs unrelated to Discovery |
| Cloud Discovery doesn't impact IP Discovery | Cloud Discovery can preempt IP Discovery |
Procedure
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Navigate to All > System Properties > All Properties.
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In the System Properties [sys_properties] table, select the discovery.event.separate.cloud.events property.
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Set the Value field to false.
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Select Update.
Parent Topic:Optimizing Discovery load for Event Framework
52 lines · 2.5 KB
--- title: Configure a single queue for Cloud-based and IP-based events description: Configure Cloud-based and IP-based events to share a single queue, which helps reduce the impact of Discovery on app nodes. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-operations-management/discovery/t\_CombineCloudIPJobQueueEF.html release: brazil product: Discovery classification: discovery topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Optimizing Discovery load for Event Framework, Configure Discovery to use Event Framework, Advanced Discovery configuration, Configuring Discovery, Discovery, ITOM Visibility, IT Operations Management] --- # Configure a single queue for Cloud-based and IP-based events Configure Cloud-based and IP-based events to share a single queue, which helps reduce the impact of Discovery on app nodes. ## Before you begin Confirm the following: - You're using Discovery Admin Workspace v1.9.0 or later. - You're using the Xanadu Patch 9, Yokohama Patch 4, or later version of the ServiceNow AI Platform®. - The **discovery.use.event.processing** system property is turned on. For more information, see [Configure Discovery to use Event Framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/discovery/t_ConfigureDiscoveryEventFramework.md). Role required: discovery\_admin ## About this task When using a single queue, Cloud Discovery jobs frequently have higher priority than IP-based Discovery jobs. Separating Cloud-based and IP-based job queues helps avoid interference between Discovery types. However, balancing Discovery throughput and instance impact involves trade-offs. |Separate queues|Single queue| |---------------|------------| |More worker threads, which means more database activity|Fewer worker threads, which means less database activity| |More impact on jobs unrelated to Discovery|Less impact on jobs unrelated to Discovery| |Cloud Discovery doesn't impact IP Discovery|Cloud Discovery can preempt IP Discovery| ## Procedure 1. Navigate to **All** > **System Properties** > **All Properties**. 2. In the System Properties \[sys\_properties\] table, select the **discovery.event.separate.cloud.events** property. 3. Set the **Value** field to **false**. 4. Select **Update**. **Parent Topic:**[Optimizing Discovery load for Event Framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/discovery/c_FineTuneDiscoLoadEF.md)
| title | Configure a single queue for Cloud-based and IP-based events |
| description | Configure Cloud-based and IP-based events to share a single queue, which helps reduce the impact of Discovery on app nodes. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/discovery/t\_CombineCloudIPJobQueueEF.html |
| release | brazil |
| product | Discovery |
| classification | discovery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Optimizing Discovery load for Event FrameworkConfigure Discovery to use Event FrameworkAdvanced Discovery configurationConfiguring DiscoveryDiscoveryITOM VisibilityIT Operations Management |