Add a CI relationship to CMDB Group CI Relations

task brazil Updated Sep 10, 2026 1 min read add-suggested-relationship.md
Raw file servicenow.com

Add a CMDB group CI relationship for a CI class to enable accurate alert group generation.

Before you begin

Role required: evt_mgmt_admin

About this task

Configure the sa_analytics.agg.query_cmdb_suggested_relationship_enabled property to further enhance alert grouping by using suggested relationships. For more information on properties, see CMDB alert grouping — properties and functionality.

Procedure

  1. Navigate to All > Event Management > Administration > CMDB Group CI Relations.

    1. Click New.

      [Omitted image "cmdb-ci-relationship.png"] Alt text: Form to create a new CMDB Group CI Relation.

    2. Complete the form.

      Field Description
      Base class The base class in the relationship serves as either the parent or the child, depending on the type of relationship established.
      Relationship The type of relationship that defines how two or more entities are connected.
      Dependent class The class that relies on another class in the relationship, serving as either the parent or the child depending on the relationship type.
  2. Click Submit.

CMDB Group CI relation

Base Class Relationship Dependent/Target Class
Oracle Is Hosted On Linux Server
Oracle Is Hosted On Solaris Server

Note: The same parent class and relationship can appear more than once.

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