Save the ServiceNow Otto alert analysis as an alert group description
Save the human-readable summary generated by ServiceNow Otto in the Alert analysis as the description of an alert group.
Before you begin
Role required: evt_mgmt_operator, evt_mgmt_admin
Procedure
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Navigate to Workspaces > Service Operations Workspace.
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Select the Express List icon ([Omitted image "express-list1.png"] Alt text: Express List icon.) in the left navigation bar.
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In the Active alerts list, select the information icon ([Omitted image "info.png"] Alt text: Information icon.) to the left of an alert.
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On the preview panel Info tab, select Analyze in Alert analysis by ServiceNow Otto.
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Review the human-readable, AI-generated Alert analysis summary.
-
Select Save description to save the summary content as the description of the alert group.
The AI-generated summary content replaces the original description of the alert group.
---
title: Save the ServiceNow Otto alert analysis as an alert group description
description: Save the human-readable summary generated by ServiceNow Otto in the Alert analysis as the description of an alert group.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/event-management/alert-group-descr-now-assist-el.html
release: brazil
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [generative AI for IT Operations Management, generative AI for ITOM, alert analysis, alert group, summary, description]
breadcrumb: [Working with alert groups in Express List, Express List, Event Management, ITOM AIOps, IT Operations Management]
---
# Save the ServiceNow Otto alert analysis as an alert group description
Save the human-readable summary generated by ServiceNow Otto in the Alert analysis as the description of an alert group.
## Before you begin
Role required: evt\_mgmt\_operator, evt\_mgmt\_admin
## Procedure
1. Navigate to **Workspaces** > **Service Operations Workspace**.
2. Select the Express List icon \(\[Omitted image "express-list1.png"\] Alt text: Express List icon.\) in the left navigation bar.
3. In the Active alerts list, select the information icon \(\[Omitted image "info.png"\] Alt text: Information icon.\) to the left of an alert.
4. On the preview panel Info tab, select **Analyze** in Alert analysis by ServiceNow Otto.
5. Review the human-readable, AI-generated Alert analysis summary.
6. Select **Save description** to save the summary content as the description of the alert group.
The AI-generated summary content replaces the original description of the alert group.
| title | Save the ServiceNow Otto alert analysis as an alert group description |
| description | Save the human-readable summary generated by ServiceNow Otto in the Alert analysis as the description of an alert group. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/event-management/alert-group-descr-now-assist-el.html |
| release | brazil |
| product | Event Management |
| classification | event-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | generative AI for IT Operations Managementgenerative AI for ITOMalert analysisalert groupsummarydescription |
| breadcrumb | Working with alert groups in Express ListExpress ListEvent ManagementITOM AIOpsIT Operations Management |