Assign Event Management admin role to group
Assign the evt_mgmt_admin role to users who will be in charge of configuration and operational control.
Before you begin
Verify you have installed the ITOM AIOps and ServiceNow Otto for IT Operations Management (ITOM) plugins.
Ensure you're in the Configure IT Operations Management page.
Role required: evt_mgmt_admin
About this task
The evt_mgmt_admin role provides groups with the necessary permissions to configure and manage Event Management settings, including alert processing, incident creation, and operational controls.
Procedure
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Navigate to Configuration Summary > Event Management > Platform foundations.
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Expand Platform foundations.
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Select Assign Event Management admins.
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Select Add group.
By default, the Assign role to existing group is selected.
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If you want to create your group, select Create new group and perform the following steps:
- In the Group name field, enter the name of the group.
- In the Description field, enter a description.
- In the Users field, select the users to add to the group.
- Select Save.
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In the Group field, select the group to assign the evt_mgmt_admin role to.
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Select Save.
The role is assigned to the selected group.
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To complete the setup, select Mark as configured.
---
title: Assign Event Management admin role to group
description: Assign the evt\_mgmt\_admin role to users who will be in charge of configuration and operational control.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/event-management/assign-aiops-user-role.html
release: brazil
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [EM group roles]
breadcrumb: [Configure Event Management using ServiceNow Otto for Setup, Configure, Event Management, ITOM AIOps, IT Operations Management]
---
# Assign Event Management admin role to group
Assign the evt\_mgmt\_admin role to users who will be in charge of configuration and operational control.
## Before you begin
Verify you have installed the ITOM AIOps and ServiceNow Otto for IT Operations Management \(ITOM\) plugins.
Ensure you're in the Configure IT Operations Management page.
Role required: evt\_mgmt\_admin
## About this task
The evt\_mgmt\_admin role provides groups with the necessary permissions to configure and manage Event Management settings, including alert processing, incident creation, and operational controls.
## Procedure
1. Navigate to **Configuration Summary** > **Event Management** > **Platform foundations**.
2. Expand **Platform foundations**.
3. Select **Assign Event Management admins**.
4. Select **Add group**.
By default, the **Assign role to existing group** is selected.
5. If you want to create your group, select **Create new group** and perform the following steps:
1. In the **Group name** field, enter the name of the group.
2. In the **Description** field, enter a description.
3. In the **Users** field, select the users to add to the group.
4. Select **Save**.
6. In the **Group** field, select the group to assign the evt\_mgmt\_admin role to.
7. Select **Save**.
The role is assigned to the selected group.
8. To complete the setup, select **Mark as configured**.
| title | Assign Event Management admin role to group |
| description | Assign the evt\_mgmt\_admin role to users who will be in charge of configuration and operational control. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/event-management/assign-aiops-user-role.html |
| release | brazil |
| product | Event Management |
| classification | event-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | EM group roles |
| breadcrumb | Configure Event Management using ServiceNow Otto for SetupConfigureEvent ManagementITOM AIOpsIT Operations Management |