Assign alerts in Express List

task brazil Updated Sep 10, 2026 1 min read assign-alerts.md

Assign alerts in Express List to yourself, to someone else, or to an assignment group to balance your organization's work load.

Before you begin

Role required: evt_mgmt_operator, evt_mgmt_admin

Note: The evt_mgmt_user role is view-only and does not have permission to perform this action.

Procedure

Navigate to Workspaces > Service Operations Workspace.
From the navigation bar, select the Express list icon [Omitted image "express-list1.png"].
Select the check box next to the alert number that you want to assign.

Note: You can perform the action on up to 1,000 alerts simultaneously by selecting the Select All check box in the Active alerts list. [Omitted image "el-select-all.png"] Alt text: Select All check box.
Select the Close drop-down list.

[Omitted image "el-close-menu.png"] Alt text: Option to acknowledge the alert.
Perform one of the following actions.

Assignment	Actions
Yourself	Select Assign to you and then select OK.
Someone else	Select Assign to. Select the name of the person to whom you want to assign the alert from the Assigned to field. (Optional) Enter information about the assignment or alert in the Work notes field. Select the Assign <number> alerts button.
Assignment group	Select Assign to. Select the name of the group from the Assignment group field. Select the name of the person to whom you want to assign the alert from the Assigned to field. (Optional) Enter information about the assignment or alert in the Work notes field. Select the Assign <number> alerts button.

## Result

The assigned person appears in the Assigned to column and the assignment group appears in the Assignment group column in the Express List pane.

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---
title: Assign alerts in Express List
description: Assign alerts in Express List to yourself, to someone else, or to an assignment group to balance your organization's work load.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/event-management/assign-alerts.html
release: brazil
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Assigning and managing alerts, Express List, Event Management, ITOM AIOps, IT Operations Management]
---

# Assign alerts in Express List

Assign alerts in Express List to yourself, to someone else, or to an assignment group to balance your organization's work load.

## Before you begin

Role required: evt\_mgmt\_operator, evt\_mgmt\_admin

**Note:** The evt\_mgmt\_user role is view-only and does not have permission to perform this action.

## Procedure

1.  Navigate to **Workspaces** &gt; **Service Operations Workspace**.

2.  From the navigation bar, select the Express list icon \[Omitted image "express-list1.png"\].

3.  Select the check box next to the alert number that you want to assign.

    **Note:** You can perform the action on up to 1,000 alerts simultaneously by selecting the **Select All** check box in the Active alerts list. \[Omitted image "el-select-all.png"\] Alt text: Select All check box.

4.  Select the **Close** drop-down list.

    \[Omitted image "el-close-menu.png"\] Alt text: Option to acknowledge the alert.

5.  Perform one of the following actions.

<table id="choicetable_qy3_vpd_qbc"><thead><tr><th align="left" id="d629459e133">

Assignment

</th><th align="left" id="d629459e136">

Actions

</th></tr></thead><tbody><tr><td id="d629459e142">

**Yourself**

</td><td>

Select **Assign to you** and then select **OK**.

</td></tr><tr><td id="d629459e157">

**Someone else**

</td><td>

1.  Select **Assign to**.
2.  Select the name of the person to whom you want to assign the alert from the **Assigned to** field.
3.  \(Optional\) Enter information about the assignment or alert in the **Work notes** field.
4.  Select the **Assign &lt;number&gt; alerts** button.


</td></tr><tr><td id="d629459e193">

**Assignment group**

</td><td>

1.  Select **Assign to**.
2.  Select the name of the group from the **Assignment group** field.
3.  Select the name of the person to whom you want to assign the alert from the **Assigned to** field.
4.  \(Optional\) Enter information about the assignment or alert in the **Work notes** field.
5.  Select the **Assign &lt;number&gt; alerts** button.


</td></tr></tbody>
</table>
## Result

The assigned person appears in the **Assigned to** column and the assignment group appears in the **Assignment group** column in the Express List pane.