Event identifiers
concept brazil Updated Sep 10, 2026 1 min read c_EMEventIdentifier.md
Event identifiers uniquely distinguish one event from another. Event Management uses these identifiers to determine whether to create a new alert or update an existing one.
By default, an event is uniquely identified by the following fields:
- Message Key
- Domain
- Category
Changing the Category field (for example, through a Background Script or Business Rule) may lead to unexpected system behavior.
If the Message Key is not provided, the system automatically generates one by concatenating the following fields:
- Source
- Type
- Node
- Resource
- Metric Name
If the above fields are not defined in the incoming event, you can define them using event rules.
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--- title: Event identifiers description: Event identifiers uniquely distinguish one event from another. Event Management uses these identifiers to determine whether to create a new alert or update an existing one. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-operations-management/event-management/c\_EMEventIdentifier.html release: brazil product: Event Management classification: event-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Processing Events, Configure, Event Management, ITOM AIOps, IT Operations Management] --- # Event identifiers Event identifiers uniquely distinguish one event from another. Event Management uses these identifiers to determine whether to create a new alert or update an existing one. By default, an event is uniquely identified by the following fields: - **Message Key** - **Domain** - **Category** Changing the **Category** field \(for example, through a Background Script or Business Rule\) may lead to unexpected system behavior. If the **Message Key** is not provided, the system automatically generates one by concatenating the following fields: - **Source** - **Type** - **Node** - **Resource** - **Metric Name** If the above fields are not defined in the incoming event, you can define them using event rules.
| title | Event identifiers |
| description | Event identifiers uniquely distinguish one event from another. Event Management uses these identifiers to determine whether to create a new alert or update an existing one. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/event-management/c\_EMEventIdentifier.html |
| release | brazil |
| product | Event Management |
| classification | event-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Processing EventsConfigureEvent ManagementITOM AIOpsIT Operations Management |