Configure a MID Server push listener for event collection

task brazil Updated Sep 10, 2026 2 min read configure-midserver-event-collection.md
Raw file servicenow.com

The MID Server supports the collection of event messages using the MID Web Server to collect data from external sources. The data is transformed (parsed) to the format required for event fields in the event [em_event] table and transmitted to the instance.

Before you begin

Ensure that the Event Management Connectors (sn_em_connector) plugin is installed on the ServiceNow AI Platform instance.

Role required: evt_mgmt_admin

About this task

The MID Web Server extension enables external clients to push metric data and events to the MID Server. See Configure the MID Web Server extension. Use the MID WebService Event Collector to enable a URL method to push event messages to the MID Server. See Configure the MID WebService Event Collector Context.

Configure a MID Server with either EventManagement or All in the Supported Applications List.

To ensure uninterrupted services, consider also configuring a failover MID Server cluster.

Procedure

  1. Navigate to All > MID Server > Servers.

  2. Double-click the MID Server that you want to configure, or click New to create a new MID Server.

  3. In the Supported Applications section, click Edit.

    1. Click Edit.

    2. In the slushbucket, either select Event Management or ALL and click the > add button.

    3. Click Save.

  4. To ensure that the MID Server is validated, under Related Links, select Validate.

    For more information, see Validate a MID Server.

  5. Click Update.

What to do next

Configure the MID WebService Event Collector to enable a URL method to push event messages to the MID Server. For more information, see Configure the MID WebService Event Collector Context.

Related topics

Configure key-based MID Web Server authentication

Configure the MID Web Server extension

Configure the MID WebService Event Collector Context

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