View the Dependency map for CMDB alerts
The Dependency map illustrates how and why alerts are grouped, simplifying troubleshooting and issue management. It reveals connections between CIs within a CMDB alert group, enhancing visibility into their relationships. Additionally, if a CI is not part of the group but connects to other alert CIs, it remains visible on the map, aiding alert resolution and proactive management.
Before you begin
Role required: evt_mgmt_user, evt_mgmt_operator
Procedure
-
Navigate to All > Event Management > All Alerts.
-
Search for the CMDB group.
-
Open a CMDB group alert.
-
Scroll down and select the Activities tab.
You may see a message similar to the following:
Alert2405199 and Alert2405219 were grouped together because of CI relationships. Open Dependency Map for CMDB Group Alerts. Open Dependency Map for CMDB Group Alerts.[Omitted image "open-dependency-map.png"] Alt text: Select the link to view dependency map.
-
Select the link to see the dependency view of the CMDB alerts.
[Omitted image "view-dependency-map.png"] Alt text: View dependency map for CMDB alerts.
---
title: View the Dependency map for CMDB alerts
description: The Dependency map illustrates how and why alerts are grouped, simplifying troubleshooting and issue management. It reveals connections between CIs within a CMDB alert group, enhancing visibility into their relationships. Additionally, if a CI is not part of the group but connects to other alert CIs, it remains visible on the map, aiding alert resolution and proactive management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/event-management/dependency-view-map.html
release: brazil
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [CMDB based alert grouping, Mixed alert grouping, Alert grouping types and creation methods, Alert grouping, Configure, Event Management, ITOM AIOps, IT Operations Management]
---
# View the Dependency map for CMDB alerts
The Dependency map illustrates how and why alerts are grouped, simplifying troubleshooting and issue management. It reveals connections between CIs within a CMDB alert group, enhancing visibility into their relationships. Additionally, if a CI is not part of the group but connects to other alert CIs, it remains visible on the map, aiding alert resolution and proactive management.
## Before you begin
Role required: evt\_mgmt\_user, evt\_mgmt\_operator
## Procedure
1. Navigate to **All** > **Event Management** > **All Alerts**.
2. Search for the CMDB group.
3. Open a CMDB group alert.
4. Scroll down and select the **Activities** tab.
You may see a message similar to the following:
`Alert2405199 and Alert2405219 were grouped together because of CI relationships. Open Dependency Map for CMDB Group Alerts. Open Dependency Map for CMDB Group Alerts`.
\[Omitted image "open-dependency-map.png"\] Alt text: Select the link to view dependency map.
5. Select the link to see the dependency view of the CMDB alerts.
\[Omitted image "view-dependency-map.png"\] Alt text: View dependency map for CMDB alerts.
| title | View the Dependency map for CMDB alerts |
| description | The Dependency map illustrates how and why alerts are grouped, simplifying troubleshooting and issue management. It reveals connections between CIs within a CMDB alert group, enhancing visibility into their relationships. Additionally, if a CI is not part of the group but connects to other alert CIs, it remains visible on the map, aiding alert resolution and proactive management. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/event-management/dependency-view-map.html |
| release | brazil |
| product | Event Management |
| classification | event-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | CMDB based alert groupingMixed alert groupingAlert grouping types and creation methodsAlert groupingConfigureEvent ManagementITOM AIOpsIT Operations Management |