Remove alerts from an alert group in Express List
Remove secondary alerts from an alert group directly from the Express List pane or from the preview panel.
Before you begin
Role required: evt_mgmt_operator, evt_mgmt_admin
Note: The evt_mgmt_user role is view-only and does not have permission to perform this action.
Procedure
-
Navigate to Workspaces > Service Operations Workspace.
-
From the navigation bar, select the Express list icon [Omitted image "express-list1.png"].
-
Remove a secondary alert from an alert group.
You can remove alerts from a group regardless of whether you are working in the main pane or in the preview panel. The preview panel opens only when a single alert or alert group is selected.
|
Location |
Action |
|---|---|
|
The Express List pane |
Note: When you are trying to remove the only secondary alert from an alert group, thereby ungrouping the group, a message displays that enables you to undo the action. |
|
The Express List preview panel for a group of alerts |
|
---
title: Remove alerts from an alert group in Express List
description: Remove secondary alerts from an alert group directly from the Express List pane or from the preview panel.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/event-management/el-remove-alerts-from-group.html
release: brazil
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Working with alert groups in Express List, Express List, Event Management, ITOM AIOps, IT Operations Management]
---
# Remove alerts from an alert group in Express List
Remove secondary alerts from an alert group directly from the Express List pane or from the preview panel.
## Before you begin
Role required: evt\_mgmt\_operator, evt\_mgmt\_admin
**Note:** The evt\_mgmt\_user role is view-only and does not have permission to perform this action.
## Procedure
1. Navigate to **Workspaces** > **Service Operations Workspace**.
2. From the navigation bar, select the Express list icon \[Omitted image "express-list1.png"\].
3. Remove a secondary alert from an alert group.
You can remove alerts from a group regardless of whether you are working in the main pane or in the preview panel. The preview panel opens only when a single alert or alert group is selected.
<table id="choicetable_p5t_wdl_5bc"><thead><tr><th align="left" id="d239041e104">
Location
</th><th align="left" id="d239041e107">
Action
</th></tr></thead><tbody><tr><td id="d239041e113">
**The Express List pane**
</td><td>
1. In the Active alerts list, select the chevron icon \(\[Omitted image "icon-chevron.png"\] Alt text: Chevron icon.\) at the beginning of one or more alert group rows to display the alerts contained in the group.
2. Select one or more secondary alerts.
3. From the **Close** drop-down list at the top right of the list, select **Remove from group**.
**Note:** When you are trying to remove the only secondary alert from an alert group, thereby ungrouping the group, a message displays that enables you to undo the action.
</td></tr><tr><td id="d239041e151">
**The Express List preview panel for a group of alerts**
</td><td>
1. In the **Alerts in group** tab, select an alert tile.
2. Select the more actions icon \(\[Omitted image "more-actions-icon.png"\] Alt text: More actions icon\).
3. Select **Remove from group**.
</td></tr></tbody>
</table>
| title | Remove alerts from an alert group in Express List |
| description | Remove secondary alerts from an alert group directly from the Express List pane or from the preview panel. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/event-management/el-remove-alerts-from-group.html |
| release | brazil |
| product | Event Management |
| classification | event-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Working with alert groups in Express ListExpress ListEvent ManagementITOM AIOpsIT Operations Management |