Filter the Express List display using attributes

task brazil Updated Sep 10, 2026 1 min read filter-attributes.md
Raw file servicenow.com

Filter the Express List display by text, number, and date attributes using the interactive Express List filter panel. Create a targeted list of alerts to prioritize and focus on.

Before you begin

Role required: evt_mgmt_operator, evt_mgmt_admin

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

  2. In the primary navigation, select the Express List icon ([Omitted image "express-list1.png"] Alt text: Express List icon).

  3. From the Filters panel on the left side, select whether to filter to text, number, or date attributes depending on your filter type.

    Filter attribute type Action
    Text Find elements by name by typing the first few characters to display the elements that start with those characters. Then select the values that you want to view in the Express List panel. [Omitted image "filter-by-attribute.png"] Alt text: Filter the Express List panel by text
    Number of impacted services Enter a condition to view alerts according to the number of alerts on the selected filter. For example, to display alerts that have fewer than 10 impacted services, you would select the less than condition and enter 10.[Omitted image "filter-by-number.png"] Alt text: Filter the Express List panel by number of alerts
    Date View alerts according to the selected date and time range in the pop-up calendar in the Express List panel. [Omitted image "filter-by-time.png"] Alt text: Filter the Express List pane by date and time
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