Customize your alert list view

task brazil Updated Sep 10, 2026 1 min read operator-create-dashbaord-view.md

You can create one or more customized alert list views that show only the information pertinent to you. For example, you might want to focus only on the alerts for application services in a specific location, or only the alerts for application services of high criticality.

Before you begin

Note: The Operator Workspace interface is available only to customers who have upgraded from a release prior to the Utah release. New customers as of the Utah release can use the Service Operations Workspace for ITOM, which offers an enhanced UI for managing alerts.

Role required: evt_mgmt_operator

Procedure

Navigate to Event Management > Operators Workspace.
On the Lists tab, click My Lists.

[Omitted image "new-list-button.png"] Alt text: Dashboard view
Click + New list, fill in the form with name and filter conditions, and then click Save.

[Omitted image "new-list-popup.png"] Alt text: New List popup

The list appears on the My Lists tab.

Note: The list applies only to application services, and not to application service groups. The groups appear whether or not they match the filter, and whether or not they contain any services that match the filter.

Parent Topic:Advanced tasks for the Event Management operator

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---
title: Customize your alert list view
description: You can create one or more customized alert list views that show only the information pertinent to you. For example, you might want to focus only on the alerts for application services in a specific location, or only the alerts for application services of high criticality.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/event-management/operator-create-dashbaord-view.html
release: brazil
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Advanced operator responsibilities, Event Management Operator Tutorial, Use, Event Management, ITOM AIOps, IT Operations Management]
---

# Customize your alert list view

## Before you begin

**Note:** The Operator Workspace interface is available only to customers who have upgraded from a release prior to the Utah release. New customers as of the Utah release can use the Service Operations Workspace for ITOM, which offers an enhanced UI for managing alerts.

Role required: evt\_mgmt\_operator

## Procedure

1. Navigate to **Event Management** &gt; **Operators Workspace**.

2. On the **Lists** tab, click **My Lists**.

\[Omitted image "new-list-button.png"\] Alt text: Dashboard view

3. Click **+ New list**, fill in the form with name and filter conditions, and then click **Save**.

\[Omitted image "new-list-popup.png"\] Alt text: New List popup

The list appears on the **My Lists** tab.

**Note:** The list applies only to application services, and not to application service groups. The groups appear whether or not they match the filter, and whether or not they contain any services that match the filter.

**Parent Topic:**[Advanced tasks for the Event Management operator](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/event-management/operator-advanced-tasks.md)