Configure domain separation for push connector events

---
title: Configure domain separation for push connector events
description: Configure push connectors to create events in domains other than the user's currently logged-in or MID Server domain.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/event-management/personalize-domain-separation-push-connectors.html
release: brazil
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Connector domain personalization, Event Management Integrations, Configure, Event Management, ITOM AIOps, IT Operations Management]
---

# Configure domain separation for push connector events

Configure push connectors to create events in domains other than the user's currently logged-in or MID Server domain.

## Before you begin

Make sure that you have the following setup:

-   You have read access to the domain information table for the evt\_mgmt\_integration role \(default table: core\_company\). For more information, see [Configure an ACL](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/t_CreateAnACLRule.md).
-   You enabled the **evt\_mgmt.connector\_enable\_custom\_domain\_separation** .system property.
-   You installed the following plug-ins in the ServiceNow AI Platform® instance:
    -   Event Management \(**com.glideapp.itom.snac**\)
    -   Event Management connectors \(**sn\_em\_connector**\)
    -   Domain Support - Domain Extensions Installer \(**com.glide.domain.msp\_extensions.installer**\)

        You can download the plug-ins from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do).


Role required: evt\_mgmt\_admin

## Procedure

1.  Navigate to **All** > **Event Management** > **Integrations** > **Push Connectors**.

2.  Open a push connector.

3.  On the **Push Connector** screen, scroll down to the **Push Connector Configurations** list and select **New**.

    **Note:** If this list is not displayed, you must create a push connector configuration parameter. For more information, see [Create a push connector configuration parameter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/event-management/create-push-connector-configuration-parameter.md).

4.  In the **Push Connector Configurations** screen, determine whether events should be created in the provided domain or the domain provided in the payload of each event.

<table id="choicetable_jm5_rmb_d1c"><thead><tr><th align="left" id="d308035e187">

Domain creation location

</th><th align="left" id="d308035e190">

Parameter and values

</th></tr></thead><tbody><tr><td id="d308035e196">

**The provided domain**

</td><td>

-   **Field name**: payloadDomainInfoFieldValue
-   **Value**: domain-identifier


</td></tr><tr><td id="d308035e218">

**The domain provided in the payload of each event**

</td><td>

-   **Field name**: payloadDomainInfoFieldName
-   **Value**: field-name-in-payload
 Example: If the payload key “company” holds the domain identifier, then “company” is the value.

 -   **“company”**

\{

“source”: “Solarwinds”,

“host”: “127.0.0.1”,

“company”: “ServiceNow”

\}

</td></tr></tbody>
</table>    **Note:** If both the **payloadDomainInfoFieldValue** and the **payloadDomainInfoFieldName** parameters are provided, then the **payloadDomainInfoFieldName** takes precedence.

5.  Select **Submit**.


## Result

Events are created in the domain referred to by the domain identifier.

**Note:** The table that stores domain information records \(for example, core\_company\) must be domain separated. For more information, see [Domain-separate a custom table](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/bp-ds-custom-table.md).

**Parent Topic:**[Event Management Connectors domain personalization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/event-management/domain-separation-connectors-personalization.md)

**Related topics**  


[Integrate with push connectors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/event-management/configure-listener-transform-script.md)

[Connector domain metadata](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/event-management/connector-domain-metadata.md)