Find events that are not matched to rules

task brazil Updated Sep 10, 2026 1 min read t_EMFindEventNoRule.md
Raw file servicenow.com

Find events that are not matched to any rules, and determine if it is necessary to create event rules to manage them.

Before you begin

Role required: evt_mgmt_admin

About this task

Note: Use Ignore automation and Enrich automation in Service Operations Workspace, the updated way to automatically filter out irrelevant alerts, or to transform and standardize alert data for better response.

This task describes how to find events that are not matched to rules.

Note: Use Ignore automation and Enrich automation, the updated way to automatically filter out irrelevant alerts, or to transform and standardize alert data for better response.

Procedure

  1. Navigate to All > Event Management > Rules > Event Rules.

  2. Near the top of the form, click the link for events or grouped events that are not mapped to rules.

    [Omitted image "EventManagementEventRuleSimple.png"] Alt text: Example wording of the link: "You have 4 Events and 2 grouped events that are not mapped to rules.

What to do next

Create an event rule. For example, event rules are useful for managing events that occur regularly.

Parent Topic:Event rules

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