Place an alert into maintenance
task brazil Updated Sep 10, 2026 1 min read t_EMPutAnAlertIntoMaintenance.md
You can manually place any alert into maintenance to hide it from the Alerts list and Agent Workspace.
Before you begin
Role required: evt_mgmt_admin, evt_mgmt_operator
About this task
Placing the alert in maintenance does not place the CI into maintenance. The Status field on the CI record remains the same.
Procedure
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Navigate to All > Event Management > All Alerts.
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Perform one of the following actions.
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To put multiple alerts into maintenance |
Select the check boxes next to each alert, and then click the Maintenance UI action at the top of the list. |
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To put one alert into maintenance |
Open the alert, and either select the Maintenance check box and click Update, or click the Maintenance UI action at the top of the list. |
Related topics
58 lines · 1.9 KB
--- title: Place an alert into maintenance description: You can manually place any alert into maintenance to hide it from the Alerts list and Agent Workspace. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-operations-management/event-management/t\_EMPutAnAlertIntoMaintenance.html release: brazil product: Event Management classification: event-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [View alert information, Use, Event Management, ITOM AIOps, IT Operations Management] --- # Place an alert into maintenance You can manually place any alert into maintenance to hide it from the Alerts list and Agent Workspace. ## Before you begin Role required: evt\_mgmt\_admin, evt\_mgmt\_operator ## About this task Placing the alert in maintenance does not place the CI into maintenance. The **Status** field on the CI record remains the same. ## Procedure 1. Navigate to **All** > **Event Management** > **All Alerts**. 2. Perform one of the following actions. <table id="choicetable_d3p_bch_1v"><tbody><tr><td id="d309820e89"> **To put multiple alerts into maintenance** </td><td> Select the check boxes next to each alert, and then click the **Maintenance** UI action at the top of the list. </td></tr><tr><td id="d309820e101"> **To put one alert into maintenance** </td><td> Open the alert, and either select the **Maintenance** check box and click **Update**, or click the **Maintenance** UI action at the top of the list. </td></tr></tbody> </table> **Parent Topic:**[View alert information](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/event-management/t_EMViewAlert.md) **Related topics** [Create maintenance rules](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/event-management/create-maintenance-rule.md)
| title | Place an alert into maintenance |
| description | You can manually place any alert into maintenance to hide it from the Alerts list and Agent Workspace. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/event-management/t\_EMPutAnAlertIntoMaintenance.html |
| release | brazil |
| product | Event Management |
| classification | event-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | View alert informationUseEvent ManagementITOM AIOpsIT Operations Management |