Place an alert into maintenance

task brazil Updated Sep 10, 2026 1 min read t_EMPutAnAlertIntoMaintenance.md
Raw file servicenow.com

You can manually place any alert into maintenance to hide it from the Alerts list and Agent Workspace.

Before you begin

Role required: evt_mgmt_admin, evt_mgmt_operator

About this task

Placing the alert in maintenance does not place the CI into maintenance. The Status field on the CI record remains the same.

Procedure

  1. Navigate to All > Event Management > All Alerts.

  2. Perform one of the following actions.

To put multiple alerts into maintenance

Select the check boxes next to each alert, and then click the Maintenance UI action at the top of the list.

To put one alert into maintenance

Open the alert, and either select the Maintenance check box and click Update, or click the Maintenance UI action at the top of the list.

**Parent Topic:**[View alert information](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/event-management/t_EMViewAlert.md)

Related topics

Create maintenance rules

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