Exploring ITOM/OT SU Licensing
concept brazil Updated Sep 10, 2026 1 min read explore-itom-licensing.md
Learn more about ServiceNow® ITOM/OT SU Licensing, the different ITOM subscriptions it includes, and its benefit.
ITOM/OT SU Licensing overview
The ITOM/OT SU Licensing application calculates and displays how many subscriptions for IT Operations Management (ITOM) applications your organization purchases and consumes. Subscriptions for the following ITOM applications are available: ServiceNow® ITOM Visibility, ServiceNow® ITOM Discovery, ServiceNow® ITOM AIOps, ServiceNow® Health Log Analytics, ServiceNow® ITOM Optimization, ServiceNow® ITOM Cloud Accelerate, ServiceNow® Digital End-User Experience (DEX), and ServiceNow® Service Observability. You can purchase subscriptions for each ITOM application separately (a la carte) or together (in a bundle).
ITOM/OT SU Licensing benefits
| Benefit | Feature | Users |
|---|---|---|
| Viewing the usage of ITOM applications to make informed decisions about your ITOM subscriptions. Use it to confirm your expected license consumption. If the measurement is higher than planned, either alter your ITOM usage or increase your subscription. | Review resource usage against allocated subscription units | sn_itom_license.reader |
| Dashboard reports help you analyze resource usage and status against your purchased subscriptions. The reports show the daily usage count and the average consumption of subscription units over a 90-day period. They also show which resources are counted for each ITOM application. | ITOM/OT SU Licensing dashboard | admin |
| Comparing your current CI consumption against the predicted usage under the new 2026 Packaging SKU, so you can plan your subscription requirements before migration to 2026 packaging. | Predict CI consumption for 2026 Packaging SKU | admin |
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--- title: Exploring ITOM/OT SU Licensing description: Learn more about ServiceNow ITOM/OT SU Licensing, the different ITOM subscriptions it includes, and its benefit. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-operations-management/explore-itom-licensing.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [ITOM/OT SU Licensing and subscriptions, IT Operations Management] --- # Exploring ITOM/OT SU Licensing Learn more about ServiceNow® ITOM/OT SU Licensing, the different ITOM subscriptions it includes, and its benefit. ## ITOM/OT SU Licensing overview The ITOM/OT SU Licensing application calculates and displays how many subscriptions for IT Operations Management \(ITOM\) applications your organization purchases and consumes. Subscriptions for the following ITOM applications are available: ServiceNow® ITOM Visibility, ServiceNow® ITOM Discovery, ServiceNow® ITOM AIOps, ServiceNow® Health Log Analytics, ServiceNow® ITOM Optimization, ServiceNow® ITOM Cloud Accelerate, ServiceNow® Digital End-User Experience \(DEX\), and ServiceNow® Service Observability. You can purchase subscriptions for each ITOM application separately \(a la carte\) or together \(in a bundle\). ## ITOM/OT SU Licensing benefits |Benefit|Feature|Users| |-------|-------|-----| |Viewing the usage of ITOM applications to make informed decisions about your ITOM subscriptions. Use it to confirm your expected license consumption. If the measurement is higher than planned, either alter your ITOM usage or increase your subscription.|[Review resource usage against allocated subscription units](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/view-resource-usage-licenses.md)|sn\_itom\_license.reader| |Dashboard reports help you analyze resource usage and status against your purchased subscriptions. The reports show the daily usage count and the average consumption of subscription units over a 90-day period. They also show which resources are counted for each ITOM application.|[ITOM/OT SU Licensing dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/itom-licensing-dashboard.md)|admin| |Comparing your current CI consumption against the predicted usage under the new 2026 Packaging SKU, so you can plan your subscription requirements before migration to 2026 packaging.|[Predict CI consumption for 2026 Packaging SKU](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/generate-ci-consumption-predictions.md)|admin|
| title | Exploring ITOM/OT SU Licensing |
| description | Learn more about ServiceNow ITOM/OT SU Licensing, the different ITOM subscriptions it includes, and its benefit. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/explore-itom-licensing.html |
| release | brazil |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ITOM/OT SU Licensing and subscriptionsIT Operations Management |