Overview tab sections for Log Analytics alerts

reference brazil Updated Sep 10, 2026 2 min read hla-op-ovrvw-tab-single-ci-alerts-sow.md
Raw file servicenow.com

The Overview tab in Health Log Analytics helps you understand Log Analytics alerts.

For a detailed description of Log Analytics alerts, see Types of Health Log Analytics alerts.

Summary

  • Identified issue

    This card describes the issue that led to the alert. The identified issue appears on the card and in the title for the alert. Information about the alert appears in the banner.

    [Omitted image "identified-issue-card-loganalytics-alert-sow.png"] Alt text: Identified issue appears here and in alert title.

    Select Details for more information about the alert.

    Select View surrounding logs to view the log lines that were generated one minute before and one minute after the alert. See Analyze log lines around an anomaly.

  • Anomaly

    This card illustrates the anomalous activity that led to the alert.

    The chart shows:

    • Recent anomalous activity
    • Expected behavior (the learned baseline)
    • Baseline values from one day earlier
    • Baseline values from the previous week In this example, the system tracks the baseline rate (the average number of events per minute) for a specific log pattern. When this typically inactive log generates a spike in events, the system detects the deviation from the baseline and generates an alert.

    [Omitted image "anomaly-spike.png"] Alt text: Anomaly card identifies and illustrates anomalous behavior.

    In this example, the blue line represents the current average number of events per minute. The orange-shaded area represents the baseline values for the same hour in the previous week.

    [Omitted image "anomaly-week-earlier.png"] Alt text: Baseline values for same hour in previous week.

    For more information on the kinds of anomalies that you might encounter, see Types of anomalous behavior in Health Log Analytics.

Impact

  • Configuration Items

    This card provides information about the CIs that are impacted by the alert.

  • Impacted services

    This card provides information about the services that are impacted by the alert.

    [Omitted image "hla-ovrvw-tab-impact-single-sow.png"] Alt text: Impact section provides information on the impacted CIs and services.

Cause

  • Meaningful log properties

    On this card, each bar chart shows the distribution of values for a single log property that contributed to the anomaly. Each property value is associated with a color. The length of a color bar correlates to the percentage that the property value holds in comparison with all other values for the property.

    [Omitted image "meaningful-log-properties-card-sow.png"] Alt text: Meaningful log properties shows relative frequency of occurrence for property values.

Parent Topic:Sections and cards on the alert Overview tab in Health Log Analytics

Keywords Health Log AnalyticsOverview tablog analytics alertsService Operations Workspaceanomaly detectionidentified issueconfiguration itemsimpacted servicesmeaningful log propertiesanomalous behavioralert investigationsurrounding logs
Search documentation
Search document titles and file paths on the brazil branch