Agent Client Collector \(ACC\) admin workspace agent actions
reference brazil Updated Sep 10, 2026 1 min read acc-admin-workspace-agent-actions.md
When working in the Agent Client Collector (ACC) admin workspace, you can select actions to perform on the agent by selecting the Agent actions button.
| Agent action | Description |
|---|---|
| Restart | Restart the agent. |
| Test Check | On the resulting pop-up window, select a check definition that you want to check on the agents. |
| Validate ACC plugins | Validate plugins on the selected agent. |
| Pause data collection | Pause data collection run on the agent when CPU consumption is getting too high. |
| Upgrade | Upgrade the agent to a more recent version. |
| Clear ACC plugins | Clear all plugins on the agent to remove unwanted plugins. |
| Collect host data | Manually refresh host data. |
| Grab agent log | Retrieves the log for the agent. |
| Reset failed upgrade attempts | Agents that failed to upgrade are reset to their original state. |
Parent Topic:ITOM Visibility reference
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--- title: Agent Client Collector \(ACC\) admin workspace agent actions description: When working in the Agent Client Collector \(ACC\) admin workspace, you can select actions to perform on the agent by selecting the Agent actions button. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-operations-management/itom-visibility/acc-admin-workspace-agent-actions.html release: brazil product: ITOM Visibility classification: itom-visibility topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [ITOM Visibility reference, ITOM Visibility, IT Operations Management] --- # Agent Client Collector \(ACC\) admin workspace agent actions When working in the Agent Client Collector \(ACC\) admin workspace, you can select actions to perform on the agent by selecting the **Agent actions** button. |Agent action|Description| |------------|-----------| |Restart|Restart the agent.| |Test Check|On the resulting pop-up window, select a check definition that you want to check on the agents.| |Validate ACC plugins|Validate plugins on the selected agent.| |Pause data collection|Pause data collection run on the agent when CPU consumption is getting too high.| |Upgrade|Upgrade the agent to a more recent version.| |Clear ACC plugins|Clear all plugins on the agent to remove unwanted plugins.| |Collect host data|Manually refresh host data.| |Grab agent log|Retrieves the log for the agent.| |Reset failed upgrade attempts|Agents that failed to upgrade are reset to their original state.| **Parent Topic:**[ITOM Visibility reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/itom-visibility/visibility-reference.md)
| title | Agent Client Collector \(ACC\) admin workspace agent actions |
| description | When working in the Agent Client Collector \(ACC\) admin workspace, you can select actions to perform on the agent by selecting the Agent actions button. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/itom-visibility/acc-admin-workspace-agent-actions.html |
| release | brazil |
| product | ITOM Visibility |
| classification | itom-visibility |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ITOM Visibility referenceITOM VisibilityIT Operations Management |