Activate the Advanced Promotion Engine
task brazil Updated Sep 10, 2026 1 min read activate-advanced-promotion-engine.md
Before you can use the Advanced Promotion Engine feature, you must activate it from the list of plugins.
Before you begin
Role required: evt_mgmt_admin
About this task
To activate the var.adv-promo-eng, you also need to install a plugin for ACC-M, which includes Metric Intelligence plugin, as described in Exploring Agent Client Collector Monitoring.
If you don't plan to use ACC-M, install Metrics Intelligence plugin only, as described in Get started with Metric Intelligence.
Procedure
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Navigate to System Definition > Plugins.
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Locate Advanced Promotion Engine (id: sn_metric_promote).
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Select the entry and review the app details on the Store Application Advanced Promotion Engine form.
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Select Activate/Upgrade in the Related Links section.
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Select Activate.
42 lines · 1.7 KB
--- title: Activate the Advanced Promotion Engine description: Before you can use the Advanced Promotion Engine feature, you must activate it from the list of plugins. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-operations-management/metric-intelligence/activate-advanced-promotion-engine.html release: brazil product: Metric Intelligence classification: metric-intelligence topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configuring Metric Intelligence, Metric Intelligence, IT Operations Management] --- # Activate the Advanced Promotion Engine Before you can use the Advanced Promotion Engine feature, you must activate it from the list of plugins. ## Before you begin Role required: evt\_mgmt\_admin ## About this task To activate the *var.adv-promo-eng*, you also need to install a plugin for ACC-M, which includes Metric Intelligence plugin, as described in [Exploring Agent Client Collector Monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/exploring-agent-client-collector-monitoring.md). If you don't plan to use ACC-M, install Metrics Intelligence plugin only, as described in [Get started with Metric Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/metric-intelligence/get-started-metrics.md). ## Procedure 1. Navigate to **System Definition** > **Plugins**. 2. Locate **Advanced Promotion Engine** \(id: sn\_metric\_promote\). 3. Select the entry and review the app details on the **Store Application Advanced Promotion Engine** form. 4. Select **Activate/Upgrade** in the Related Links section. 5. Select **Activate**.
| title | Activate the Advanced Promotion Engine |
| description | Before you can use the Advanced Promotion Engine feature, you must activate it from the list of plugins. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/metric-intelligence/activate-advanced-promotion-engine.html |
| release | brazil |
| product | Metric Intelligence |
| classification | metric-intelligence |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Metric IntelligenceMetric IntelligenceIT Operations Management |