Configure anomaly score thresholds

task brazil Updated Sep 10, 2026 1 min read cnfgr-anomaly-score-thresholds.md

Metric Intelligence scores anomalies on a range 0-10. This range is broken down to the five levels of event severities, each represented by a different color in the Insights Explorer and in the Anomaly Map. You can configure the anomaly score threshold for each level of severity.

Before you begin

Role required: evt_mgmt_admin

About this task

Anomaly score thresholds are defined in the table Anomaly Score to Event Severity Map [sa_metric_anomaly_score_to_event_severity_map]. For example, by default, anomaly scores from 8 through 9 are severity 2 (Major). These anomalies are displayed in dark orange in the Insights Explorer and in the Anomaly Map.

For information on the event severities that each number corresponds to, see Event severities.

Procedure

Navigate to All > Event Management > Anomaly Detection > Anomaly Score to Severity Mapping.
In the Metric Anomaly Score to Event Severity Maps list view, double-click the event severity that you want to modify.
Modify the range of anomaly scores that map to the respective event severity.
Click Update.

Parent Topic:Optimizing Metric Intelligence

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---
title: Configure anomaly score thresholds
description: Metric Intelligence scores anomalies on a range 0-10. This range is broken down to the five levels of event severities, each represented by a different color in the Insights Explorer and in the Anomaly Map. You can configure the anomaly score threshold for each level of severity.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/metric-intelligence/cnfgr-anomaly-score-thresholds.html
release: brazil
product: Metric Intelligence
classification: metric-intelligence
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Optimizing Metric Intelligence, Metric Intelligence, IT Operations Management]
---

# Configure anomaly score thresholds

## Before you begin

Role required: evt\_mgmt\_admin

## About this task

Anomaly score thresholds are defined in the table Anomaly Score to Event Severity Map \[sa\_metric\_anomaly\_score\_to\_event\_severity\_map\]. For example, by default, anomaly scores from 8 through 9 are severity 2 \(Major\). These anomalies are displayed in dark orange in the Insights Explorer and in the Anomaly Map.

For information on the event severities that each number corresponds to, see [Event severities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/event-severities.md).

## Procedure

1. Navigate to **All** &gt; **Event Management** &gt; **Anomaly Detection** &gt; **Anomaly Score to Severity Mapping**.

2. In the **Metric Anomaly Score to Event Severity Maps** list view, double-click the event severity that you want to modify.

3. Modify the range of anomaly scores that map to the respective event severity.

4. Click **Update**.

**Parent Topic:**[Optimizing Metric Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/metric-intelligence/optimizing-metric-intelligence.md)