Edit service details form

reference brazil Updated Sep 10, 2026 1 min read sr-edit-service-form.md
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Edit an existing service owned by your team.

Service Details form

For more information, see Edit service details in SRM.

Field

Description

Name

Name of the service.

Support group

SRM team managing the service.

Business criticality

How important this service is the business.

Owned by

Service owner. May not be part of an SRM team.

Operational Status

Status for the service's ability to perform operational functions.

Stakeholders

Product owners or service consumers who determine the target availability of a service.

Environment

Choices are:

  • None
  • Development
  • Production
  • Test

Managed by group

Team manager responsible for the service. Add by search or edit using the text editor.

Change group

Team responsible for changes. Add by search or edit using the text editor.

Status

Status of the service.

Life Cycle Stage

Choices are:

  • Deploy
  • Design
  • End of Life
  • Ideation
  • Operational

Phase

Phase of the service. Choices are:- None

  • Pipeline
  • Catalog
  • Retired

Location

Address where the service resides. Add by search or edit using the text editor.

Used for

Purpose for the service. Choices are:

  • Production (default)
  • Staging
  • QA
  • Test
  • Development
  • Demonstration
  • Training
  • Disaster recovery

Short description

Additional information about the service.

Support by

SRM team managing the service. Add by search or edit using the text editor.

**Parent Topic:**[Service Reliability Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/service-reliability-management/service-reliability-management-reference.md)
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