Add team members to SRM
Add new team members to your team as required to plan, manage, resolve issues, and increase the efficiency of your business operations.
Before you begin
Role required: srm_manager or srm_admin
Procedure
-
Navigate to Workspaces > Service Operations Workspace.
You're taken to your SRM Home page.
Note: If you use other Service Operations Workspace (SOW) applications, you may see the SOW Home page instead of the SRM Home page. The SOW Home page includes SRM alerts and incidents in its metrics.
-
From the primary navigation, select Teams ([Omitted image "icon-sr-teams.png"] Alt text: Teams.).
-
Select the team card to open.
-
Select Teams members tab.
-
Select Add.
-
In the pop-up window select members to add from the list menu.
Note: Member details are imported from user records and not editable.
-
Select Add.
Parent Topic:Add an SRM team
---
title: Add team members to SRM
description: Add new team members to your team as required to plan, manage, resolve issues, and increase the efficiency of your business operations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/service-reliability-management/sr-manage-team-members.html
release: brazil
product: Service Reliability Management
classification: service-reliability-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Add an SRM team, Working with SRM teams, Using Service Reliability Management, Service Reliability Management, ITOM AIOps, IT Operations Management]
---
# Add team members to SRM
Add new team members to your team as required to plan, manage, resolve issues, and increase the efficiency of your business operations.
## Before you begin
Role required: srm\_manager or srm\_admin
## Procedure
1. Navigate to **Workspaces** > **Service Operations Workspace**.
You're taken to your SRM Home page.
**Note:** If you use other Service Operations Workspace \(SOW\) applications, you may see the SOW Home page instead of the SRM Home page. The SOW Home page includes SRM alerts and incidents in its metrics.
2. From the primary navigation, select **Teams** \(\[Omitted image "icon-sr-teams.png"\] Alt text: Teams.\).
3. Select the team card to open.
4. Select **Teams members** tab.
5. Select **Add**.
6. In the pop-up window select members to add from the list menu.
**Note:** Member details are imported from user records and not editable.
7. Select **Add**.
**Parent Topic:**[Add an SRM team](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/service-reliability-management/sr-create-team.md)
| title | Add team members to SRM |
| description | Add new team members to your team as required to plan, manage, resolve issues, and increase the efficiency of your business operations. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/service-reliability-management/sr-manage-team-members.html |
| release | brazil |
| product | Service Reliability Management |
| classification | service-reliability-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Add an SRM teamWorking with SRM teamsUsing Service Reliability ManagementService Reliability ManagementITOM AIOpsIT Operations Management |