Benchmarks KPI performance trend
concept brazil Updated Sep 10, 2026 1 min read c-newbenchkpitrendrecommend-cf.md
The Benchmarks KPI performance chart trend view shows your KPI performance comparison with global data, and provides details about the KPI on the contextual side panel.
The KPI Performance Trends chart section is shown only for users with the Benchmarks viewer role (sn_bm_client.benchmark_data_viewer).
KPI Performance Trends chart
[Omitted image "BenchTrend.png"] Alt text: KPI Performance Trends
Your 6-month monthly data is mapped against global data, and your percentile rank indicating your standing within the participating peer group is shown.
Functionality of the performance trend chart view includes:
- Viewing your instance and global data for a certain month by hovering over a point on the graph.
- Accessing the Performance Analytics scorecard for a data point in your instance.
- Filtering data by type of industry, number of users, or geographic region.
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--- title: Benchmarks KPI performance trend description: The Benchmarks KPI performance chart trend view shows your KPI performance comparison with global data, and provides details about the KPI on the contextual side panel. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/benchmarks/c-newbenchkpitrendrecommend-cf.html release: brazil product: Benchmarks classification: benchmarks topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [New Benchmarks Dashboard, Use, Benchmarks, IT Service Management] --- # Benchmarks KPI performance trend The Benchmarks KPI performance chart trend view shows your KPI performance comparison with global data, and provides details about the KPI on the contextual side panel. The KPI Performance Trends chart section is shown only for users with the Benchmarks viewer role \(sn\_bm\_client.benchmark\_data\_viewer\). ## KPI Performance Trends chart \[Omitted image "BenchTrend.png"\] Alt text: KPI Performance Trends Your 6-month monthly data is mapped against global data, and your percentile rank indicating your standing within the participating peer group is shown. Functionality of the performance trend chart view includes: - Viewing your instance and global data for a certain month by hovering over a point on the graph. - Accessing the Performance Analytics scorecard for a data point in your instance. - Filtering data by type of industry, number of users, or geographic region.
| title | Benchmarks KPI performance trend |
| description | The Benchmarks KPI performance chart trend view shows your KPI performance comparison with global data, and provides details about the KPI on the contextual side panel. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/benchmarks/c-newbenchkpitrendrecommend-cf.html |
| release | brazil |
| product | Benchmarks |
| classification | benchmarks |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | New Benchmarks DashboardUseBenchmarksIT Service Management |