Change Management Workflow Studio actions

concept brazil Updated Sep 10, 2026 1 min read change-flow-actions.md
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Use Workflow Studio actions as building blocks to handle the change models and types. The flow actions are available under the ITSM spoke in Workflow Studio.

Action

Description

Apply Change Approval Policy

Controls the approval process for a change request by creating user and group approvals according to a change approval policy record. Multiple actions can be used in a flow, where each action references the same or different change approval policies.

Cancel Change Tasks from Flow

Cancels all related pending and open change tasks that are created from a flow.

Check Change for User Approval

Checks if the specified user has already approved the change request.

Disregard change approvals

Sets all related pending approvals to no longer required.

Evaluate Change Model

Evaluates the change model associated with the change request against the current state of the change request.

The action evaluates all applicable conditions, determines whether the state should change, and changes the state if a condition matches.

**Parent Topic:**[Change flows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/change-management/change-flows.md)
Keywords Workflow EditorWorkflowFlow
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