Change schedules · SN Doc Reader

The Change Schedules landing page provides a view of schedules that are categorized under Pinned Schedules, Your Schedules, and All Schedules. The grouping of schedules provides easy access to your most required schedules and saves your time from searching through all the schedules in the system.

To access Change Schedules, navigate to Change > Schedule > Change Schedules.

Note: To view the Change Schedules page, you must activate the Change Management - Change Schedule plugin (com.snc.change_management.soc).

[Omitted image "image.change_schedules"] Alt text: Change Schedules landing page with Pinned Schedules, Your Schedules, and All Schedules tabs

The Change Schedules page groups schedules into the following categories:

Pinned Schedules: Includes all change schedules you have previously chosen to pin for quick access.
Your Schedules: Includes change schedules that you own or that a group you belong to owns.
All Schedules: Includes all change schedules you have access to.

To pin a schedule, hover over the schedule tile and select the pin icon [Omitted image "pin-icon.png"] Alt text:. The schedule appears under Pinned Schedules. To unpin a tile, select the pin icon again.

Note: The Show an information message when a change schedule is pinned property in Change Properties controls whether you see an informational message confirming the pinning or unpinning of the schedule.

Select a schedule tile to view the change schedule. For more information, see Change schedules view.

Change schedules view
The Change Schedules module provides a Gantt or timeline view of change requests based on criteria defined within a Change Schedule Definition.
Create a change schedule from the Change Schedules page
You can create a change schedule to view all scheduled changes, change tasks, blackout periods, and maintenance windows for any given date, week, month, or year.
Create a change schedule from the change schedule definition
You can define a change schedule from a change schedule definition record. Change schedule definitions help you to define the content that displays in the change summary popover, the users, groups, or roles to share a schedule with, and related span style colors.
Add related tasks to a change schedule
Create related definitions to present related tasks for change requests in the change schedule. For example, define a related definition to view the change tasks associated with a change request.
Style rules definition
You can create a style span to specify the color for different events in a change schedule. Style spans in a schedule help to quickly identify characteristics of a change based on a field value from the Change Request.

Parent Topic:Configuring Change Management

title	Change schedules
description	The Change Schedules landing page provides a view of schedules that are categorized under Pinned Schedules, Your Schedules, and All Schedules. The grouping of schedules provides easy access to your most required schedules and saves your time from searching through all the schedules in the system.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/it-service-management/change-management/change-schedule.html
release	brazil
product	Change Management
classification	change-management
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	2
breadcrumb	ConfigureChange ManagementIT Service Management