View change tasks
View the state, risk, and schedule of change tasks in the Mobile Agent mobile application.
About this task
As an ITSM agent or technician working away from your desk, use the Mobile Agent to review the state, risk, and schedule of your change tasks in real time. The mobile view provides the same task details available on the desktop change form so that you can act on assigned work across locations.
Use the Mobile Agent mobile application to review your change tasks when you're away from your desk. If you're a new user, start from the home screen, where the My Work tab groups the tasks assigned to you or to your group.
Before you begin
Role required: itil or sn_change_write
Procedure
-
Tap the My Work tab.
The My Work tab appears on the home screen of the Mobile Agent after you sign in. It lists the tasks assigned to you or to your group.
-
Tap Change tasks to open the list of change tasks.
-
Tap the change task for a detailed view.
-
Tap any field with a right arrow to view its details.
Parent Topic:Get started with Change Management mobile tasks
Related topics
---
title: View change tasks
description: View the state, risk, and schedule of change tasks in the Mobile Agent mobile application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/change-management/mobile-view-changetask.html
release: brazil
product: Change Management
classification: change-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Get started with Change Management mobile tasks, Mobile experience for Change Management, Use, Change Management, IT Service Management]
---
# View change tasks
View the state, risk, and schedule of change tasks in the Mobile Agent mobile application.
## About this task
As an ITSM agent or technician working away from your desk, use the Mobile Agent to review the state, risk, and schedule of your change tasks in real time. The mobile view provides the same task details available on the desktop change form so that you can act on assigned work across locations.
Use the Mobile Agent mobile application to review your change tasks when you're away from your desk. If you're a new user, start from the home screen, where the **My Work** tab groups the tasks assigned to you or to your group.
## Before you begin
Role required: itil or sn\_change\_write
## Procedure
1. Tap the **My Work** tab.
The **My Work** tab appears on the home screen of the Mobile Agent after you sign in. It lists the tasks assigned to you or to your group.
2. Tap **Change tasks** to open the list of change tasks.
3. Tap the change task for a detailed view.
4. Tap any field with a right arrow to view its details.
**Parent Topic:**[Get started with Change Management mobile tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/change-management/getting-started-with-changetasks.md)
**Related topics**
[Add comments to your change tasks]()
[Resolve or close a change task]()
| title | View change tasks |
| description | View the state, risk, and schedule of change tasks in the Mobile Agent mobile application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/change-management/mobile-view-changetask.html |
| release | brazil |
| product | Change Management |
| classification | change-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Get started with Change Management mobile tasksMobile experience for Change ManagementUseChange ManagementIT Service Management |