Request Change Management - Risk Assessment

task brazil Updated Sep 10, 2026 5 min read request-cm-risk-assessment.md
Raw file servicenow.com

To activate the Change Management capability to predict change risk using Predictive Intelligence, request the Change Management - Risk Intelligence plugin (com.snc.change_management.ml.risk) through the Now Support Customer Service system.

Before you begin

Role required: maint

About this task

The Change Management - Risk Intelligence plugin (com.snc.change_management.ml.risk) activates these related plugins if they are not already active.

Plugin

Description

Change Management - Predictive Intelligence Core[com.snc.change_management.ml]

Enables you to use Predictive Intelligence in Change Management.

## Procedure
  1. Navigate to All > System Applications > All Available Applications > All.

  2. Select Request plugin to open the Activate Plugin form on Now Support.

  3. On the Activate Plugin form, provide the following information.

Field

Description

What is your target instance

Select the instance that you want to activate the plugin on.

Which plugin would you like to activate

Select the name of the plugin to activate.

Note: If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box and then enter the name of the plugin.

Select Maintenance Date and Time

Select the date and time to activate the plugin.

For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.
  1. Select Submit.

    After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.

Parent Topic:Change Management plugins

Related topics

Request ITSM Roles - Change Management

Activate Business Stakeholder

Activate Change Management - State Model

Activate Change Management - Collision Detector

Activate Change Management - Risk Calculator

Activate Change Management - Change Schedule

Activate Change Management - Risk Assessment

Activate Change Management - Standard Change Catalog

Activate Change Management - Change Success Score

Activate Change Management - Mass Update CI

Activate Change Management - Approval policy

Activate Change Management - CAB Workbench

Activate Change Management - ATF Tests

Activate Change Management - Core

Request Change Management - Standard Change Template Intelligence

Request Change Management - Predictive Intelligence Core

Activate Change Management - Change Flows

Activate Change Management - Change Velocity dashboard

Activate Change Management - Change Models

Activate Change Management - Success Probability

Activate Change Management - Data Archiving

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