Retire a change template
Retire change templates that you no longer need.
Before you begin
Role required: change_manager
You must have a role with the following access with regard to the change model to modify or retire a change template:
- Access to read
- Access to modify
About this task
Before retiring a template, you can analyze the template usage by viewing the Change Template Metrics tab. View the change template usage trend and related statistical data by selecting Closed Change count.
Procedure
-
Navigate to All > Models > Change Templates.
-
Select the template you want to retire.
-
Retire and discontinue the template or retire it and create a copy you can modify.
|
Retire and discontinue a change template |
Select Retire.The retirement request is sent for approval. The template moves to the Pending Retirement state and is no longer available for modifications. After approval, the template moves to the Retired state, and is unavailable for use. If the request is rejected, the state of the template changes to Published. |
|
Copy and retire the parent template |
Select Copy and retire in the Additional actions menu.A template copy is created and the Previous template field displays the template from which the copy was created. The copied template is created in the Draft state, and all the fields and field policies of the original template are available. After the copied template is published, the original template moves to the Retired state and is unavailable for use. |
- To save the modifications but not send them for approval, select **Save**.
- To send the template for approval, select **Publish**.
- On the Approvers tab, view the approvers who are configured to review the modifications to the template.
Parent Topic:Create and propose a change template
Related topics
---
title: Retire a change template
description: Retire change templates that you no longer need.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/change-management/retire-a-change-template.html
release: brazil
product: Change Management
classification: change-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create and propose a change template, Create a Change model, Configure, Change Management, IT Service Management]
---
# Retire a change template
Retire change templates that you no longer need.
## Before you begin
Role required: change\_manager
You must have a role with the following access with regard to the change model to modify or retire a change template:
- Access to read
- Access to modify
## About this task
Before retiring a template, you can analyze the template usage by viewing the **Change Template Metrics** tab. View the change template usage trend and related statistical data by selecting **Closed Change count**.
## Procedure
1. Navigate to **All** > **Models** > **Change Templates**.
2. Select the template you want to retire.
3. Retire and discontinue the template or retire it and create a copy you can modify.
<table id="choicetable_zqg_rlx_5w"><tbody><tr><td id="d293140e103">
**Retire and discontinue a change template**
</td><td>
Select **Retire**.The retirement request is sent for approval. The template moves to the **Pending Retirement** state and is no longer available for modifications.
After approval, the template moves to the **Retired** state, and is unavailable for use. If the request is rejected, the state of the template changes to **Published**.
</td></tr><tr><td id="d293140e128">
**Copy and retire the parent template**
</td><td>
Select **Copy and retire** in the Additional actions menu.A template copy is created and the Previous template field displays the template from which the copy was created. The copied template is created in the **Draft** state, and all the fields and field policies of the original template are available.
After the copied template is published, the original template moves to the **Retired** state and is unavailable for use.
</td></tr></tbody>
</table>4. Save the template information for later approval or send it for approval immediately.
- To save the modifications but not send them for approval, select **Save**.
- To send the template for approval, select **Publish**.
5. On the **Approvers** tab, view the approvers who are configured to review the modifications to the template.
**Parent Topic:**[Create and propose a change template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/change-management/create-change-template.md)
**Related topics**
[Review a change template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/change-management/review-change-template.md)
| title | Retire a change template |
| description | Retire change templates that you no longer need. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/change-management/retire-a-change-template.html |
| release | brazil |
| product | Change Management |
| classification | change-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create and propose a change templateCreate a Change modelConfigureChange ManagementIT Service Management |