Create a new choice
task brazil Updated Sep 10, 2026 1 min read t_CreateNewChoice.md
Create a new choice for the change request state.
Before you begin
Role required: admin
Procedure
-
Open the Change Request form.
-
the State field label and select Configure Choices.
The Configuring State Choices slushbucket opens.
-
Enter the following information and Add.
Field Description New item text Enter Complete. Numeric value Enter -6. Apply to table The new state appears in the Selected slushbucket on the form.
-
Use the up and down arrows to move the new state between Implement and Review states.
[Omitted image "NewStateTutNewChoice2.png"] Alt text: Complete field placement
-
Save.
The new choice is created and the Change Request form reopens.
Parent Topic:Tutorial: Add a new change management state
Previous topic:Tutorial: Add a new change management state
Next topic:Create a custom field
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---
title: Create a new choice
description: Create a new choice for the change request state.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/change-management/t\_CreateNewChoice.html
release: brazil
product: Change Management
classification: change-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Tutorial: Add a new change management state, Reference, Change Management, IT Service Management]
---
# Create a new choice
Create a new choice for the change request state.
## Before you begin
Role required: admin
## Procedure
1. Open the **Change Request** form.
2. the **State** field label and select **Configure Choices**.
The Configuring State Choices slushbucket opens.
3. Enter the following information and **Add**.
|Field|Description|
|-----|-----------|
|New item text|Enter Complete.|
|Numeric value|Enter -6.|
|Apply to table| |
The new state appears in the **Selected** slushbucket on the form.
4. Use the up and down arrows to move the new state between **Implement** and **Review** states.
\[Omitted image "NewStateTutNewChoice2.png"\] Alt text: Complete field placement
5. **Save**.
The new choice is created and the **Change Request** form reopens.
**Parent Topic:**[Tutorial: Add a new change management state](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/change-management/t_AddNewStateTutorial.md)
**Previous topic:**[Tutorial: Add a new change management state](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/change-management/t_AddNewStateTutorial.md)
**Next topic:**[Create a custom field](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/change-management/t_CreateCustomField.md)
| title | Create a new choice |
| description | Create a new choice for the change request state. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/change-management/t\_CreateNewChoice.html |
| release | brazil |
| product | Change Management |
| classification | change-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | {"Tutorial":"Add a new change management state"}ReferenceChange ManagementIT Service Management |