Continual Improvement Management
concept brazil Updated Sep 10, 2026 1 min read cim-landing-page.md
The ServiceNow® Continual Improvement Management (CIM) application enables you to request improvement opportunities, and implement phases and tasks to meet performance goals, track progress, and measure success.
An improvement initiative consists of:
- Goals to measure success
- Phases to organize work effort
- Tasks with specific actions to complete
Continual Improvement Management concepts
- Continual Improvement Management overview
- Install Continual Improvement Management
- Identifying improvement opportunities
- Managing improvements
- Domain separation and Continual Improvement Management
Get help from ServiceNow resources
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--- title: Continual Improvement Management description: The ServiceNow Continual Improvement Management \(CIM\) application enables you to request improvement opportunities, and implement phases and tasks to meet performance goals, track progress, and measure success. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/continual-improvement-management/cim-landing-page.html release: brazil product: Continual Improvement Management classification: continual-improvement-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [IT Service Management] --- # Continual Improvement Management The ServiceNow® Continual Improvement Management \(CIM\) application enables you to request improvement opportunities, and implement phases and tasks to meet performance goals, track progress, and measure success. An improvement initiative consists of: - Goals to measure success - Phases to organize work effort - Tasks with specific actions to complete ## Continual Improvement Management concepts - [Continual Improvement Management overview](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/continual-improvement-management/get-started-cim.md) - [Install Continual Improvement Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/continual-improvement-management/request-cim.md) - [Identifying improvement opportunities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/continual-improvement-management/cim-improvement-request.md) - [Managing improvements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/continual-improvement-management/cim-improvement-initiative-mgmt.md) - [Domain separation and Continual Improvement Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/continual-improvement-management/cim-domain-separation.md) ## Get help from ServiceNow resources - [Ask or answer questions in the Continual Improvement Management forum](https://community.servicenow.com/community?id=community_forum&sys_id=a1291a2ddbd897c068c1fb651f961992) - [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477) - [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
| title | Continual Improvement Management |
| description | The ServiceNow Continual Improvement Management \(CIM\) application enables you to request improvement opportunities, and implement phases and tasks to meet performance goals, track progress, and measure success. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/continual-improvement-management/cim-landing-page.html |
| release | brazil |
| product | Continual Improvement Management |
| classification | continual-improvement-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | IT Service Management |