Create improvement initiatives from integrated applications
Create improvement initiatives from applications integrated with Continual Improvement Management to enable planning, implementation, monitoring, and impact assessment of improvements in a centralized framework.
Before you begin
Role required: sn_cim.improvement_requester
Procedure
-
Navigate to the application's records list.
For example, navigate to All > Benchmarks > Recommendation Setup > All to open the Benchmarks records list.
-
Find and open the record from which you want to create an improvement.
Note: Records of applications integrated with CIM display the Create Improvement Initiative link in the Related Links section.
-
Select Create Improvement Initiative in the Related Links section.
-
Enter the field values in the Improvement Initiative form.
For more information, see Improvement field descriptions.
-
Select Submit.
Result
The improvement initiative is created and UI changes display on the source application record and on the initiative record. For more information, see Updates after improvement initiative creation from integrated applications.
Parent Topic:Create an improvement request
---
title: Create improvement initiatives from integrated applications
description: Create improvement initiatives from applications integrated with Continual Improvement Management to enable planning, implementation, monitoring, and impact assessment of improvements in a centralized framework.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/continual-improvement-management/create-improvmt-from-apps.html
release: brazil
product: Continual Improvement Management
classification: continual-improvement-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create an improvement request, Continual Improvement Management, IT Service Management]
---
# Create improvement initiatives from integrated applications
Create improvement initiatives from applications integrated with Continual Improvement Management to enable planning, implementation, monitoring, and impact assessment of improvements in a centralized framework.
## Before you begin
Role required: sn\_cim.improvement\_requester
## Procedure
1. Navigate to the application's records list.
For example, navigate to **All** > **Benchmarks** > **Recommendation Setup** > **All** to open the Benchmarks records list.
2. Find and open the record from which you want to create an improvement.
**Note:** Records of applications integrated with CIM display the **Create Improvement Initiative** link in the Related Links section.
3. Select **Create Improvement Initiative** in the Related Links section.
4. Enter the field values in the Improvement Initiative form.
For more information, see [Improvement field descriptions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/continual-improvement-management/cim-field-descriptions.md).
5. Select **Submit**.
## Result
The improvement initiative is created and UI changes display on the source application record and on the initiative record. For more information, see [Updates after improvement initiative creation from integrated applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/continual-improvement-management/ui-updates-initiative-from-app.md).
**Parent Topic:**[Create an improvement request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/continual-improvement-management/create-cim-request.md)
| title | Create improvement initiatives from integrated applications |
| description | Create improvement initiatives from applications integrated with Continual Improvement Management to enable planning, implementation, monitoring, and impact assessment of improvements in a centralized framework. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/continual-improvement-management/create-improvmt-from-apps.html |
| release | brazil |
| product | Continual Improvement Management |
| classification | continual-improvement-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create an improvement requestContinual Improvement ManagementIT Service Management |