Onboard Jenkins to DevOps Change Velocity — Service Catalog
Connect your Jenkins instance using the ServiceNow Service Catalog to retrieve data like artifacts, test results, scan results, and so on.
Before you begin
Role required: sn_devops.admin or sn_devops.tool_owner
Procedure
-
Navigate to All > Service Catalog > Catalog Definitions > Maintain Items and search for DevOps.
Note: You can also access the service catalog from Employee Center or Service portal.
-
From the DevOps catalog items, select and activate DevOps App Onboarding and DevOps Tool Onboarding.
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After activating, select DevOps Tool Onboarding and select Try it.
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In the DevOps Tool Onboarding form, enter the tool details:
Field Description Tool name Name for your Jenkins integration. Tool integration Select Jenkins. Tool URL URL for your Jenkins instance. Tool username Username for your Jenkins instance. Tool password/ Access token Access credentials for your Jenkins instance. Use MidServer Optional. Select MID Server for an on-premises tool that is attached to a MID Server. Application is automatically set to DevOps and capability is set to REST. For a list of all the permissions required on the credentials for connecting to Jenkins, see Jenkins permissions in Permissions required for DevOps tools.
-
Select Order Now.
A request is created. When the request is approved, the tool is connected and discovered.
-
From the DevOps catalog items, select DevOps App Onboarding.
-
In the DevOps App Onboarding form, enter the details:
|
Are you creating a new app or adding to an existing one? |
Select from the options whether to create a new app or use an existing app. |
|
App |
Enter the name for the app that you're creating or using. |
|
Onboarding pipelines |
Enter the connected Jenkins tool name. |
|
Pipelines |
Select the pipelines for which you want to configure webhooks and import historical data. |
|
Import from and Import to |
Select the dates for which you want to import the data. By default, the last 30 days are selected. You can choose to import data for a maximum of 90 days. |
|
Onboarding repositories |
Leave empty. |
|
Onboarding plans |
Leave empty. |
A request is created. When the request is approved, the pipeline objects are associated to the app record, which enables real-time tracking. Historical data is also imported for the selected pipelines. The **Track** field is automatically enabled for imported pipelines.
Parent Topic:Jenkins integration with DevOps Change Velocity
---
title: Onboard Jenkins to DevOps Change Velocity — Service Catalog
description: Connect your Jenkins instance using the ServiceNow Service Catalog to retrieve data like artifacts, test results, scan results, and so on.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/devops-change-velocity/sc-jenkins.html
release: brazil
product: DevOps Change Velocity
classification: devops-change-velocity
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Jenkins, Integrate, DevOps Change Velocity, IT Service Management]
---
# Onboard Jenkins to DevOps Change Velocity — Service Catalog
Connect your Jenkins instance using the ServiceNow Service Catalog to retrieve data like artifacts, test results, scan results, and so on.
## Before you begin
Role required: sn\_devops.admin or sn\_devops.tool\_owner
## Procedure
1. Navigate to **All** > **Service Catalog** > **Catalog Definitions** > **Maintain Items** and search for DevOps.
**Note:** You can also access the service catalog from Employee Center or Service portal.
2. From the DevOps catalog items, select and activate **DevOps App Onboarding** and **DevOps Tool Onboarding**.
3. After activating, select **DevOps Tool Onboarding** and select **Try it**.
4. In the DevOps Tool Onboarding form, enter the tool details:
|Field|Description|
|-----|-----------|
|Tool name|Name for your Jenkins integration.|
|Tool integration|Select Jenkins.|
|Tool URL|URL for your Jenkins instance.|
|Tool username|Username for your Jenkins instance.|
|Tool password/ Access token|Access credentials for your Jenkins instance.|
|Use MidServer|Optional. Select MID Server for an on-premises tool that is attached to a MID Server. Application is automatically set to DevOps and capability is set to REST.|
For a list of all the permissions required on the credentials for connecting to Jenkins, see Jenkins permissions in [Permissions required for DevOps tools](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/devops-change-velocity/tool-req-permission.md).
5. Select **Order Now**.
A request is created. When the request is approved, the tool is connected and discovered.
6. From the DevOps catalog items, select **DevOps App Onboarding**.
7. In the DevOps App Onboarding form, enter the details:
<table id="table_vb5_s3p_gwb"><tbody><tr><td>
Are you creating a new app or adding to an existing one?
</td><td>
Select from the options whether to create a new app or use an existing app.
</td></tr><tr><td>
App
</td><td>
Enter the name for the app that you're creating or using.
</td></tr><tr><td>
Onboarding pipelines
</td><td>
Enter the connected Jenkins tool name.
</td></tr><tr><td>
Pipelines
</td><td>
Select the pipelines for which you want to configure webhooks and import historical data.
</td></tr><tr><td>
Import from and Import to
</td><td>
Select the dates for which you want to import the data. By default, the last 30 days are selected. You can choose to import data for a maximum of 90 days.
</td></tr><tr><td>
Onboarding repositories
</td><td>
Leave empty.
</td></tr><tr><td>
Onboarding plans
</td><td>
Leave empty.
</td></tr></tbody>
</table>8. Select **Order Now**.
A request is created. When the request is approved, the pipeline objects are associated to the app record, which enables real-time tracking. Historical data is also imported for the selected pipelines. The **Track** field is automatically enabled for imported pipelines.
**Parent Topic:**[Jenkins integration with DevOps Change Velocity](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/devops-change-velocity/jenkins-integration-dev-ops.md)
| title | Onboard Jenkins to DevOps Change Velocity — Service Catalog |
| description | Connect your Jenkins instance using the ServiceNow Service Catalog to retrieve data like artifacts, test results, scan results, and so on. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/devops-change-velocity/sc-jenkins.html |
| release | brazil |
| product | DevOps Change Velocity |
| classification | devops-change-velocity |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | JenkinsIntegrateDevOps Change VelocityIT Service Management |