Create a CDM application that is based on an existing service in the CMDB

task brazil Updated Sep 10, 2026 4 min read cdm-application-create-from-cmdb.md
Raw file servicenow.com

Create an application as the container for all config data for a service (an application service, application model, or dynamic CI group [infrastructure] in the CMDB).

Before you begin

Important: DevOps Config is now deprecated and no longer supported or available for new activation.

Role required: CDM Admin [sn_cdm.cdm_admin]

About this task

For the application, you specify the number of deployables to generate and the SDLC environment that the deployables represent. When you upload existing config data into the application, the system maps the data as [name:value] pairs (config data items — CDIs) in the appropriate node in the data structure of the CDM application. For an overview of the process of preparing a new application to receive config data, see Preparing an application for config data upload.

Procedure

  1. Select the Applications icon ([Omitted image "icon-applications-nav.png"] Alt text: Applications icon) to open the Create new application page and then select Application based on existing services to specify the CMDB service that the new application will hold config data for.

    [Omitted image "cdm-create-new-app-page.png"] Alt text: Choose how to create the new CDM application

  2. Fill in the settings on the Create Deployables dialog box to specify the quantity and environment type of the deployables and the CMDB services to connect them to.

Field

Description

Environment

The kind of code environment that is configured by the config data in the deployable.- Production

  • Development
  • Test

Connection preference

Option to connect the newly created deployables to services.- Auto-connect each new deployable to a service in the application model or dynamic CI group.

  • Manually specify the service to connect each new deployable to. You make the connections on the next page. Note: Because the DevOps pipeline applies config data in a deployable only to the services that the deployable is connected to, every deployable must be connected to a service.

Quantity

The number of deployables to create.If the number exceeds the number of services that are associated with the existing item in the CMDB, then the system generates new blank services.

When you select **Create**, the system generates the application with the specified number and types of deployables and opens the **Edit deployables** tab for the application.
  1. Select Manage deployables to open the Edit deployables tab where you can configure the deployables.

  2. On the Edit deployables tab, update the settings for each deployable and then select Next.

    You connect each deployable to a service in the CMDB. The deployable holds the config data for its associated service.

    The system auto-saves your updates to settings.

Field

Description

Deployable name

Default name for the deployable that the system generates. Rename as needed.

Deployable description

Description that helps other users understand the purpose, scope, and intent of the deployable.

Identifier

Unique identifier that distinguishes this deployable from other deployables that share the same name and possibly many config data settings. For example, the production deployable that has the identifier Uraguay might have different config settings for the currency setting than the deployable that has the identifier Greenland.

Connected to

Service in the CMDB that is configured by the data in snapshots of the deployable. Select a service in the Available services list.

Note: To continue, you must connect each deployable to a service.

Perform one of the following actions:

  • Connect the deployable to a CI in the CMDB: Select the cmdb_ci and then select Next.
  • Create a CI to connect to: Select New, define the CI, and then select Next.
The Review page opens.
  1. Click Next to view the list of deployables on the Edit deployables tab.

    [Omitted image "cdm-edit-deployables-tab.png"] Alt text: Choose how to create the new CDM application

What to do next

The application is not yet structured to accept config data, so the next step is to add the data structure. See Add nodes with config data to CDM application.

Related topics

CDM data model

Viewing and editing config data

Define or update a component

Define or update a collection in an application

Create or update a variable CDI

How encrypted data is handled

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